Founded in 1989, we are an Edinburgh-based brand redefining everyday luxury through timeless design and considered craftsmanship.
With stores across the UK and a reputation worldwide, our success is built on the passion of our people and a culture that values expertise, collaboration and a shared commitment to excellence.
Kiltane is also proud to be a Living Wage Employer.
This is an exciting time for a Keyholder to join our team and grow with us to be a part of something truly exceptional.
About the job
We are recruiting a full-time Keyholder for our Kiltane store in Covent Garden. We are looking for someone who is available 5 days on a rota of 7 days per week.
As a keyholder, you will join our team sharing a passion for Kiltane and striving to provide excellent customer service to all customers.
About you:
Previous experience in a luxury retail environment (beneficial)
Able to work well with others & approach others easily
Dedication to provide high standard of customer service
Excellent communication skills
Ability to work in a fast-paced environment
Daily cash-up
Managing the opening and closing of the store
Able to prioritise and multitask well in a busy environment
Speaks Chinese or Korean (not essential, but beneficial)
Key Responsibilities:
Providing excellent customer service
Processing payments and returns
Ensuring the shop floor is fully stocked and well presented
Accepting and cross-checking daily deliveries
Maintain knowledge of all out products and textiles
We Offer:
