We are seeking an experienced and customer-focused Senior Admissions Advisor to coordinate admissions activity and provide high-quality support throughout the applicant journey. This role combines admissions operations, applicant guidance, interview coordination, post-offer administration and recruitment activity within a fast-paced environment.
The position is set to commence ASAP and will be full-time for an initial duration of 12 weeks with a pay rate of £18.80 per hour + holiday pay
Key Duties:
- Coordinate day-to-day admissions processes, ensuring applications are processed accurately and in line with policies and GDPR requirements
- Provide expert guidance to applicants, offer holders, faculty and colleagues on admissions requirements and procedures
- Manage applicant communications and admissions inbox activity, delivering a high standard of customer service
- Coordinate interviews and selection processes, including schedules, documentation and stakeholder liaison
- Manage post-offer administration, including offer conditions, confirmations and progression towards enrolment
- Produce CAS documentation and process financial declarations in line with regulatory requirements
- Maintain accurate admissions records and student systems, resolving routine system issues
- Support recruitment, open days, webinars and other admissions events
- Contribute to yield and retention activities and update recruitment materials and web content
- Coordinate admissions projects and events, monitoring associated resources and budgets
- Identify operational issues and contribute to improvements in admissions processes
- Provide operational cover and deputise for senior colleagues when required
Selection Criteria:
- Experience working within admissions, student administration or a similar customer-focused environment
- Excellent interpersonal and stakeholder management skills
- Strong organisational and time-management skills with ability to manage competing priorities
- Excellent written and verbal communication skills, including explaining complex information clearly
- Ability to work independently, use initiative and contribute effectively within a team
- High attention to detail when handling confidential and sensitive data
- Strong IT skills with ability to learn and use bespoke systems
- Strong commitment to customer service with cultural awareness and professionalism
- Flexible approach to working hours, including occasional evenings, weekends or travel where required
Vacancy ID: 23900
Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.
Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service
