Parts Adviser – Carmarthen Dealership
Cawdor is looking for an organised and customer-focused Parts Adviser to join our Carmarthen dealership.
If you have experience in stock control, parts, warehousing, customer service or a delivery environment, we would love to hear from you. This varied role combines parts administration with customer-facing duties, offering an exciting opportunity to become an important member of our dealership team.
Key responsibilities
As a Parts Adviser, you will:
- Order and supply parts and accessories to retail and trade customers, as well as internal departments.
- Communicate professionally with customers, suppliers and other external organisations.
- Maintain appropriate stock levels to maximise sales and profitability while minimising obsolete stock.
- Ensure warranty-displaced parts are labelled and handled in accordance with manufacturer procedures.
- Report any warranty returns or rejections to the General Manager.
- Assist the Service Manager with reception and other front-desk duties.
- Greet customers and provide friendly, professional assistance.
- Contact customers to arrange and confirm service appointments.
- Make follow-up calls to ensure customers are satisfied with the service they have received.
- Help ensure the Parts and Service departments operate efficiently and deliver excellent customer service.
About you
The successful candidate will ideally have:
- Experience in stock control, parts, warehousing, customer service or a delivery-based environment.
- Strong organisational skills and excellent attention to detail.
- Confident telephone and face-to-face communication skills.
- A friendly, professional and customer-focused manner.
- The ability to work effectively both independently and as part of a team.
- A reliable and proactive approach to work.
Working hours
- Monday to Friday: 8:30am–5:30pm
- Alternate Saturdays: 8:30am–1:00pm
- Overtime opportunities may also be available.
Salary and benefits
We offer a competitive salary for the right candidate, along with:
- A departmental bonus scheme.
- Increasing holiday allowance based on length of service.
- A rewards card offering savings at a range of high-street stores and supermarkets.
- Employee discounts.
- Free on-site employee parking.
- Ongoing training using industry-leading equipment, techniques and products.
- A professional and supportive working environment.
- The opportunity to work with a wide variety of quality vehicles.
- A team that values skill, craftsmanship and attention to detail.
If you are enthusiastic, organised and ready to take the next step in your career, apply today to join the team at Cawdor’s Carmarthen dealership.
Job Type: Full-time
Pay: From £29,900.00 per year
Benefits:
Experience:
- Customer service: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
