Job Summary
As a Care Navigator, you will be responsible for assisting individuals in accessing and navigating healthcare services and resources to ensure they receive appropriate care and support.
Duties
- Guide individuals through the healthcare system to access necessary services
- Provide information on available healthcare options and resources
- Assist in scheduling appointments with healthcare providers
- Advocate for patients to ensure their needs are met within the healthcare system
- Maintain accurate records of interactions and services provided
Requirements
- Previous experience in an office environment is desirable
- Strong communication and interpersonal skills
- Excellent organisational abilities to manage multiple tasks effectively
- Empathy and compassion towards individuals seeking healthcare assistance
Job description
Job Description
Tower House Practice is looking for a pleasant, efficient, reliable individual to join our large team of Receptionists.
Based in a large busy health centre in Runcorn Old Town you will be expected to have some previous experience with working with the general public in a customer service role. You will have excellent communication skills, be able to work under pressure and be IT literate.
You will be initially given a 6 month fixed term contract with a view to become permanent.
Your hours of work will be 26.15 hours per week across Monday to Friday (occasional weekends) Working hours will be 1.15PM to 6.30PM and you will be expected to be flexible and available from 7.00am to 6.30pm.
You will have the benefit of joining the NHS pension scheme and you will start on 27 days leave per annum.
Job Types: Part-time, Fixed term contract
Contract length: 6 months with the View of becoming permanent
Salary: £12.71 per hour
Benefits:
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Receptionist: 1 year (preferred)
Work Location: In person
Application deadline: 19/07/2026
Job Type: Part-time
Pay: £12.71 per hour
Experience:
- Customer service: 1 year (preferred)
- Office : 1 year (preferred)
Work Location: In person
