Position: Transport Planner
Location: Leicester LE7 4UZ
Reporting to: Contracts Manager
Hours: Monday - Friday / 07:00am - 17:00pm / 45hour week with 1 hours unpaid lunch.
Salary: £14.61 / £34,187.40
Join Our Team as a Transport Planner
We are currently seeking an experienced and motivated professional to join our Transport Planner Office team. This is a varied role offering excellent career opportunities, job security, and the chance to be part of a growing team.
About Us
MTS Cleansing Services is a well-established, family-run business with over 39 years of industry experience. We pride ourselves on delivering reliable, high-quality services while maintaining a supportive and team-focused working environment.
Our people are at the heart of what we do. We value hard work, reward commitment, and provide opportunities for long-term career growth within a stable and respected company.
Benefits
- Competitive salary with excellent overtime rates
- Company pension & death-in-service cover
- 20 days annual leave, increasing with service
- Bank holidays
- Employee Assistance & wellbeing programme
- Free on-site parking
- Referral programme
- Company events
- Modern, well-maintained equipment
- Flexible working opportunities
- Strong focus on health, safety, and employee wellbeing
- Long-term career progression and job security
Key Responsibilities
- Coordinate the end-to-end delivery of planned and reactive services for industrial, commercial, and domestic customers, ensuring full compliance with established quality standards
- Plan and schedule labour, vehicles and plan on a daily and weekly basis, building in flexibility to respond quickly to emergencies and changes in the works programme
- Receive and process service requests via phone or digital channels, providing clear support to customers and deploying the appropriate resources to meet agreed timescales
- Carry out all duties in line with health, safety, statutory, and company quality management procedures
- Proactively manage internal systems and databases to ensure operational targets and wider company objectives are consistently achieved or exceeded
- Maintain a clear and consistent escalation process to management
- Produce and distribute daily whereabouts to Transport Managers, the Out-of-Hours team, and customer, actively monitoring utilisation and driving efficiency
- Provide timely, proactive updates to teams and the wider business on job allocation, progress, and completion
- Monitor vehicle performance to ensure daily revenue targets are met
- Manage and minimise sub-contractor usage, keeping levels within agreed thresholds
Requirements
- Strong analytical and problem-solving abilities.
- Excellent organisational and time-management skills.
- High level of accuracy and attention to detail
- Ability to work collaboratively with cross-functional teams
- Strong prioritisation skills and ability to manage competing deadlines
- Effective communication, both written and verbal.
- Ability to well under pressure
- Proficient using Microsoft Office systems including Word and Excel
Desirable (Not Essential)
- Previous planning experience within the drainage industry
- Knowledge of continuous improvement methodologies
- Background in resource planning
Pay: £34,187.40 per year
Benefits:
- Company events
- Company pension
- Life insurance
- On-site parking
- Referral programme
- Wellness programmes
Experience:
- Waste transport: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Location:
- Leicester LE7 4PF (preferred)
