Overview
We are seeking a friendly and organised Weekend Dental Receptionist to join our dental practice. This role is essential in providing excellent customer service and ensuring smooth daily operations during weekend hours. The successful candidate will be the first point of contact for patients, managing appointments, answering queries, and supporting administrative tasks. Previous office or administrative experience is preferred, but a positive attitude and willingness to learn are equally valued.
DAYS - FRIDAY, SATURDAY, SUNDAY
Duties
- Greet patients warmly upon arrival and assist with check-in procedures
- Manage appointment scheduling, confirmations, and rescheduling for weekend patients
- Answer phone calls, respond to enquiries, and direct calls appropriately
- Handle patient records with confidentiality and accuracy
- Process payments and insurance claims efficiently
- Maintain a clean and organised reception area
- Support the dental team with administrative tasks as needed
- Ensure compliance with health and safety protocols during patient interactions
Requirements
- Previous office or administrative experience is desirable but not essential; a keen willingness to learn is important
- Excellent organisational skills and attention to detail
- Strong communication skills, friendly demeanour, and professional appearance
- Ability to work independently and as part of a team during weekend shifts
- Proficiency in basic computer applications (e.g., MS Office)
- Flexibility to work weekends consistently; reliability is key
- Knowledge of dental terminology or experience in a healthcare setting is a plus but not mandatory
Pay: £12.71-£14.00 per hour
Work Location: In person
