About us
It is our vision to connect the insurance community through market-leading technology. Our people are placed at the heart of this, and diversity, equity and inclusion are central to everything we do.
We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people.
No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work.
An overview of the role
The Facilities team is responsible for supporting the day-to-day operation of the Worcester office, whilst also assisting with activities across the wider property portfolio.
The role of the Facilities Assistant is to support the Facilities Manager and wider Open GI employees to ensure the operations of the buildings run efficiently during core working hours.
Your key responsibilities
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Provide day-to-day operational support across the Open GI office, ensuring a safe, compliant and professional working environment for employees and visitors.
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Conduct routine building inspections, identifying defects, hazards and maintenance requirements, and update the Facilities Ticket System process.
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Support the management of planned preventative maintenance (PPM), statutory compliance activities and reactive maintenance, liaising with contractors to ensure works are completed safely and to the required standard.
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Restock and servicing of vending functions within the offices and ensure requests are sent to the Facilities Manager
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Manage and monitor stationary cupboards within the offices and advise the Facilities Manager on requirements
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Assist with contractor management, including site inductions, permit-to-work administration, access arrangements and monitoring works on site.
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Support office moves, desk relocations and workplace reconfigurations to meet changing business requirements.
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Maintain meeting rooms, communal areas, kitchens and welfare facilities to ensure they remain clean, stocked, functional and presentable.
- Ensure catering requests for the Conference room are provided for Executive Meetings in advance
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Manage incoming deliveries and assist with the movement and storage of equipment and office supplies.
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Carry out regular health and safety inspections and reporting hazards to the Facilities Manager.
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Build effective relationships with colleagues, suppliers and contractors, delivering a high standard of customer service and responding promptly to facilities requests.
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Work collaboratively with the Facilities Manager and wider People Team to ensure continuity of service, providing flexible support across sites and assisting with annual leave and sickness cover where required.
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Provide Reception, Front of House cover for Security when on breaks or patrols
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Undertake any other reasonable duties commensurate with the role to support the effective operation of the Facilities function.
What you'll need to succeed
Experience
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Experience of working within a commercial environment
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Experience of performing manual handling duties
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Previous experience within Front of House or Facilities Management (desirable)
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Experience using Microsoft Office and External Software
Qualifications
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Full valid driving licence and able to drive transit vans
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GCSE English and Maths (or equivalent) at grade C or above (desirable)
- First Aid trained (desirable)
Skills and Aptitudes
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Knowledge of manual handling techniques
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Basic knowledge of Microsoft Office
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Good team player
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Able to work on their own with minimum supervision
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Flexible and adaptable
Other information
Mission and Values
It is our mission to be both the Technology Partner and Employer of Choice to the UK General Insurance market. Our people are placed at the heart of this and diversity, equality and inclusion are central to everything we do.
Accountability: We own our actions and shape our success on the results we deliver-
Innovation: We tackle challenges with fresh thinking and bold ideas
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Teamwork: We work together, recognising we can't do this without each other
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Trust: We build trust on integrity, transparency and mutual respect
We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance.
Benefits package
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Salary of £26,000-£27,500 dependant on skills and experience
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Company pension
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Bonus opportunity
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Life assurance and critical illness cover
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Cycle to work scheme
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Perkbox - an exclusive platform offering a wide range of discounts and benefits
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Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme
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Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work
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Social clubs - whether you're into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together
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Wellbeing - wills at work scheme, employee assistance programme and mental health first aiders
Please note, this is a fully office based role with occasional out of hours requirements.
