Job Type: Part-time, Temporary
Location: Peak Wildlife Park, Staffordshire Moorlands
Work Location: In person
About Us
Peak Wildlife Park is a wildlife conservation centre located in the heart of the Staffordshire Moorlands. We are dedicated to conservation, education, and creating memorable experiences for our visitors. During weekends and school holidays, the park is at its busiest, and we rely on a friendly and reliable Guest Services team to support our operations.
The Role
This role is ideal for students looking for weekend and school holiday work in a busy, outdoor environment.
As a Guest Services Assistant, you will support front-of-house operations, welcome visitors, and help ensure the park runs smoothly during peak periods. Full training will be provided.
Key Responsibilities
- Welcoming visitors and assisting with enquiries
- Supporting ticketing and entry during busy periods
- Helping manage visitor flow and car parking
- Assisting in retail and food outlets when required
- Maintaining cleanliness and presentation of public areas
- Supporting events and peak-time activities
- Acting as an ambassador for Peak Wildlife Park and its conservation work
Who This Role Is For
This role is ideal if you are:
- Looking for flexible weekend and school holiday work in a busy, outdoor environment
- Hardworking and proactive, you don’t wait to be told what to do
- Comfortable working in a fast-paced, high-footfall environment
- Able to take initiative and step in wherever needed during busy periods
- Friendly, reliable, and confident interacting with visitors
- Happy working outdoors and on your feet in all weather conditions
- Available to work most weekends and peak periods
Essential
- Positive attitude and good communication skills
- Reliability and punctuality
- Willingness to work weekends and school holidays
Desirable
- Customer service, retail, or hospitality experience
- Interest in wildlife or conservation
No previous experience is required, full training will be provided.
Hours & Availability
- Weekend shifts during term time
- Increased hours available during school holidays and peak periods
- Shift times vary depending on park opening hours and visitor demand
Benefits
- Company pension
- Employee discount
- Discounted or free food
- On-site parking
- Friendly, supportive team environment
Important Information
Weekend and school holiday availability is essential for this role.
Pay is age-dependent in line with UK National Minimum Wage legislation. From April 2026, hourly rates range from £8.00 to £12.71 depending on age. Applications are welcome from candidates aged 16 and over.
Job Types: Part-time, Temporary
Pay: Up to £12.71 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
- Store discount
Application question(s):
- Do you currently hold a valid, full driving licence and have reliable means of commuting to and from the workplace?
Location:
- Leek ST13 7QR (preferred)
Work Location: In person
