Are you organised, friendly and approachable, with a positive attitude and excellent attention to detail?
Northway House is looking for a professional and reliable Part-Time Administrator to join our friendly and supportive team.
About Northway House
Northway House is a warm and welcoming residential care home in Taunton, supporting up to 30 people with their everyday lives.
We are proud to provide a caring and homely environment where the people we support feel safe, valued and respected. Our staff team is friendly, supportive and close-knit, and we believe in working together as one team.
About the Role
As our Administrator, you will play an important role in supporting the smooth day-to-day running of the home. You will work closely with the management and care team, as well as families, healthcare professionals and external organisations.
Your responsibilities will include:
- Answering telephone calls and dealing with enquiries in a friendly and professional manner
- Managing emails and day-to-day correspondence
- Liaising with GPs, doctors, surgeries, families and other healthcare professionals
- Processing and organising invoices and administrative paperwork
- Liaising with training providers and arranging staff training
- Arranging appointments and team meetings
- Maintaining accurate records and documentation
- Providing general administrative support to the management and care team
- Assisting with other administrative duties as required
About You
We are looking for someone who is:
- Friendly, approachable and professional
- Highly organised and reliable
- Confident communicating by telephone, email and face-to-face
- Able to manage their workload and prioritise tasks effectively
- Professional and discreet when handling confidential information
- Comfortable communicating with families, healthcare professionals and external organisations
- A positive and supportive team player
- Flexible and willing to assist with a variety of administrative duties
Previous administrative experience is desirable, ideally within a care, healthcare or similar environment. However, we are also happy to consider candidates with transferable skills who demonstrate the right attitude, professionalism and willingness to learn.
Why Join Northway House?
This is an excellent opportunity to become part of a friendly and supportive team within a welcoming residential care environment.
At Northway House, every member of the team contributes to creating a positive and homely environment for the people who live with us. We value our staff and encourage a strong sense of teamwork and mutual support.
If you are an organised and personable administrator looking for a rewarding part-time role where you can make a genuine contribution, we would be pleased to hear from you.
Pay: From £12.71 per hour
Benefits:
- Company pension
- On-site parking
Work Location: In person
