An opportunity has arisen for to join the North Tyneside Recovery Partnership, based at the Customer First Centre, The Forum in Wallsend.
Applicants should have previous experience of working in an admin role and hold excellent typing, IT skills and customer service skills, be resilient and understanding of complex and difficult service user group.
Applicants will be expected to participate in rota cover for late clinic on Wednesdays as required.
Applicants will need to demonstrate excellent organisational and communication skills and show a high level of accuracy and attention to detail.
The post holders will provide full admin support to the North Tyneside Recovery Partnership multi-disciplinary team and partners. Main duties will include:
- Reception meet & greet
- Call handling
- Detailed minute taking skills
- Printing of prescriptions
- Updating the National Drug Treatment Monitoring System (NDTMS) accurately and in a timely manner
- Supporting covering other areas as required
- Care, compassion and resilience in dealing with complex service users
- The post holder will also undertake additional duties such as ordering supplies, requesting repairs and updating rotas and duty sheets. This list is not exhaustive
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
The ideal candidate should have excellent communication, customer service and organisational skills, as well as a working knowledge of office procedures including IT skills.
You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.
Please get in touch – we look forward to hearing from you.
Please find attached job description for full details.
Advertising date : 27 th August 2026
Closing date : 10 th September 2026
We welcome your application.
Please note - this vacancy may close early once a suitable number of applications are received.
