General Assistant role at BM Caterers
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team. This role is Monday to Friday, 40h per week.
Responsibilities
- Monitoring counters and chillers to ensure they’re clean, well-stocked and presented in line with our six principles; regularly check restaurant areas to maintain consistent levels of cleanliness with meticulous attention to detail.
- Listen carefully and take instructions from your manager; provide prompt and efficient service at all times.
- Communicate confidently with customers, gain feedback and respond to their needs to ensure a positive customer experience.
- Follow procedures and display good food safety practice at all times.
Qualifications
- Experience in a customer service environment; good merchandising skills and till experience.
Benefits
- An annual day off for your birthday
- Monthly masterclasses with Michelin-starred chefs
- Fully funded development courses ranging from levels 2 to 7
- Discounts and cashback at a wide variety of retail and leisure outlets
- Cycle-to-work scheme
- Freedom Friday – a paid day off to volunteer at a charity of your choice
- Free lunch every workday
- 24/7 access to the Mental Health Charter App
- Enhanced parental leave benefits
- Paid leave for fertility treatments
- Grandparent leave to support your loved ones with their new arrival
Employment details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
- Industry: Food and Beverage Services INDFOH