NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
Join NHS Greater Glasgow and Clyde, one of the largest healthcare organisations in the UK, and play a vital role in supporting the delivery of high-quality patient care within our Mental Health Services. As a Medical Secretary, you will provide comprehensive secretarial and administrative support to Consultants and their wider clinical teams, ensuring the smooth coordination of patient pathways and clinical services. This is an excellent opportunity for an organised, proactive and compassionate individual who thrives in a fast-paced environment. In return, you'll be part of a supportive team working within an organisation that values dignity, respect, quality and teamwork. You'll make a meaningful difference to patients, carers and colleagues every day.
All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.
Duration, Location, and Working Pattern:
- Part Time, Permanent
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You will be based at Dykebar Hospital, Grahamston Road, Paisley, PA2 7DE
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Working Pattern: Monday - Friday 10.15 am-16.57pm
Please note the salary is Pro Rata for part time hours.
Key responsibilities:
- Provide comprehensive secretarial and administrative support to Consultants and their clinical teams
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Manage complex diaries, appointments and schedules to support efficient service delivery
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Coordinate patient referrals, clinic appointments and admissions to support the patient journey
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Manage waiting lists and support compliance with NHS and Scottish Government waiting time targets
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Respond professionally to telephone, email and face-to-face enquiries from patients, carers and healthcare professionals
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Prepare and process clinical correspondence, reports, discharge summaries and clinic letters with a high degree of accuracy
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Liaise with multidisciplinary teams and external agencies to ensure patient information and records remain accurate and up to date
Knowledge, training, qualifications and/or experience required to do the job:
- HNC, SVQ Level III in Secretarial Studies, Business Administration or equivalent relevant experience
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Previous administrative or secretarial experience, ideally within a healthcare environment
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Proficient in Microsoft Office applications and a range of electronic systems
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Advanced keyboard, audio typing and document production skills with a strong focus on accuracy
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Knowledge and understanding of medical terminology
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Excellent organisational, communication and interpersonal skills with the ability to prioritise competing demands
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Ability to work independently, use initiative and maintain confidentiality, diplomacy and professionalism in sensitive situations
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact: Stacey Jack, Admin Team Lead on [email protected]
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
