This is a unique and exciting opportunity for a commercially aware, full time Relief Shop Manager to join our incredible retail team.
Big C is looking for a creative, organised and enthusiastic Relief Shop Manager, to join our Retail team for a six-month fixed-term contract.
In this flexible role, you will be responsible for supporting our retail operations including provision of cover for shop managers holiday and absence. This will involve supervising small teams of staff and volunteers and making the most of donated items in the shop(s) you are working in.
If you are an experienced shop manager looking to make a difference and share your expertise, or an assistant shop manager with the right attributes and desire to gain shop management experience, this could be ideal for you.
The kindness of people is the only way that we can make a difference in the local community, and you can help us achieve this through being resourceful and responsive to the needs of volunteers and customers.
The working hours are 35 hours (5 days) per week to include weekend and bank holiday working as required. The operational hours are Monday to Sunday. You will be based at Wymondham, but travel across Big C's geographical area including Norwich, Beccles, Cromer, Dereham, Diss, King's Lynn, Sheringham, Swaffham, Wymondham and Fakenham. Mileage will be paid under HMRC guidelines.
The salary is £24,100 to £26,680 per annum (subject to skills and experience).
Subject to eligibility/scheme rules, benefits include:
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5% employer pension contribution
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33 days holiday per annum, inclusive of bank holidays (full time equivalent)
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Cycle to work scheme
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Company sick pay
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Life assurance
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Health cash plan and wellbeing resources
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Employee Assistance Programme (EAP)
Please see the full job description and person specification for this role: JD Relief Shop Manager.pdf
Big C is one of East Anglia's largest cancer charities, having raised over £50 million during the past 45 years. Each year, our supporters help us raise around £3 million to provide vital support for people affected by cancer across our region.
We deliver holistic support through our Cancer Support Centres and Hubs, alongside online and telephone services through our Virtual Support Centre. Our income comes from donations, fundraising, grants, legacies, local businesses and our network of charity shops.
We are proud to hold Gold Accreditation in the Best Employers Eastern Region 2025 and offer an inclusive and supportive working environment that values diversity, wellbeing, development and work-life balance.
When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or where indicated in the application. If you would prefer to apply another way, or require information in an accessible format, please email
[email protected] or call 01603 619900.
Closing date for applications: The closing date for this vacancy is Sunday 9 August 2026 but may close early if enough applications have been received.
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.
