Job Overview
Westcountry Fire Protection are seeking a highly organised and detail-oriented Office Administrator to join our team. The successful candidate will be responsible for handling day-to-day administrative tasks, ensuring smooth office operations. This role offers an excellent opportunity for individuals with strong organisational skills and experience in office administration to contribute to a professional and dynamic environment.
Responsibilities
- Managing incoming calls with professional phone etiquette and directing enquiries appropriately
- Organising and maintaining files, records, and documentation in both physical and digital formats
- Performing data entry tasks accurately
- Maintain customer records and ensure company databases are accurate and up to date.
- Schedule engineers for installation, maintenance, servicing, and emergency call-outs.
- Handling correspondence via email, phone, and postal services efficiently
- Supporting the preparation of reports, presentations, and other administrative materials
- Carry out general office administration duties as required.
- Support management with ad hoc administrative and financial tasks
Requirements
- Strong computer skills with proficiency in Microsoft Office (Word & Excel)
- Excellent organisational skills with the ability to prioritise tasks effectively
- Good accuracy for data entry purposes
- Exceptional phone etiquette and communication skills
- Demonstrated ability to handle multiple tasks simultaneously in a fast-paced setting
- Ability to work independently with minimal supervision while maintaining attention to detail
This position is ideal for motivated individuals seeking to develop their administrative career within a professional organisation. The role offers a supportive environment where your organisational talents will be valued and utilised effectively.
Benefits:
- Company pension
- Private medical insurance
Work Location: In person
