Job Overview
We are seeking a dedicated and detail-oriented GP Receptionist and Clinical Summariser to join our healthcare team. This role involves providing exceptional administrative support within a busy medical practice, ensuring smooth patient flow and accurate clinical documentation. The successful candidate will possess strong organisational and communication skills, with a focus on delivering outstanding customer service. This position offers an excellent opportunity to develop your career within the healthcare sector, working in a professional environment committed to quality patient care.
Responsibilities
- Greeting patients warmly and efficiently managing reception duties
- Scheduling, confirming, and rescheduling patient appointments using practice management software
- Collecting patient information and updating records accurately in compliance with data protection regulations
- Summarising clinical notes from doctors’ consultations and ensuring precise documentation within electronic health records (EHR) systems
- Assisting with administrative tasks such as filing, data entry, and correspondence
- Maintaining organised patient files and ensuring all documentation is up-to-date
- Providing excellent customer service by addressing patient enquiries professionally and courteously
- Collaborating with colleagues to improve administrative processes and optimise workflow
Requirements
- Proven computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook) Knowledge of EMIS Clinical System is desirable but not essential.
- Excellent organisational skills with the ability to prioritise tasks effectively in a fast-paced environment
- Exceptional communication skills in English, both written and verbal
- Previous experience in a healthcare or customer service setting is desirable but not essential
- Demonstrated leadership qualities with the ability to work independently as well as part of a team
- IT literacy with an understanding of electronic health records systems and general office equipment
- Ability to handle sensitive information discreetly and maintain confidentiality at all times
This role is ideal for organised individuals who are passionate about healthcare administration and committed to delivering high standards of service. The position offers an engaging work environment where your skills will be valued and developed further.
Pay: £9,942.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
Work Location: In person
