W A Rainbow & Sons Ltd is a successful family owned business known for our commitment to employees and customers alike.
We are a well established Logistics company based in Newark on Trent serving the DX Freight network that offers its employees competitive rates of pay and 28 days annual leave.
We are currently recruiting a Customer Care Advisor for our challenging and fast-paced parcel delivery operation. Joining us as a member of the Customer Care team you will form an integral part of the day to day logistics operation.
The successful applicant will be an enthusiastic person with a good telephone manner, hard working, a team player, punctual and reliable. You will be part of our front line team, will be responsible for upholding high standards of customer care and will deal with a range of customers on a daily basis involving anything from general enquiries to complaints. Although the job entails some general office duties, he/she must be a good communicator, be computer literate and have the ability to work under pressure during busy periods. The position also involves a level of administrative duties.
Experience is not essential as full in house training will be given.
Hours of work are 8.30am to 5pm Monday to Friday only (37.5 hours). Full time only.
Job Types: Full-time, Permanent
Pay: £24,876.07 per year
Benefits:
Work Location: In person
