Location: London (Brixton) – hybrid, at least 2 days in the office
Salary: Up to £34k
About You
We're looking for a creative, organised, and relationship-driven Influencer & Community Marketing Executive to help grow our brand through impactful creator partnerships and engaged online communities. You'll play a key role in planning and executing influencer campaigns, managing creator relationships, and fostering an active and engaged community across our social channels. Working closely with internal teams, external suppliers, agencies, and creators, you'll help bring our brand to life through authentic content and meaningful conversations.
Main Activities and Responsibilities
- Plan, execute, and optimise influencer marketing campaigns across key platforms such as Instagram, TikTok, Reddit and YouTube.
Community:
- Manage and post engaging content within our dedicated Facebook Community Group, Reddit, and Instagram Broadcast Channel.
- Engage with our online communities across key social platforms, responding to conversations in a timely and authentic manner.
- Encourage user-generated content (UGC) and develop initiatives that amplify customer advocacy and participation.
- Monitor community sentiment, identify emerging trends, and escalate issues where appropriate.
- Support the development and maintenance of community guidelines, response frameworks, and escalation processes.
- Foster positive relationships with our audience to strengthen brand loyalty and advocacy.
Collaboration & Ad-Hoc Support:
- Collaborate closely with external suppliers and internal teams to ensure cohesive messaging across all marketing channels and campaigns.
- Provide ad hoc assistance to the Social Media Lead, including scheduling and posting on brand channels as needed.
You'll thrive in this role if you:
- Are passionate about influencer marketing, social media, and digital brand building.
- Have experience working with influencers, creators, agencies, or talent management.
- Have a strong understanding of the influencer landscape and major social platforms, including Instagram, TikTok, Reddit, and YouTube.
- Enjoy building genuine relationships with creators and industry partners.
- Are highly organised, detail-oriented, and able to manage multiple projects and deadlines simultaneously.
- Communicate confidently and proactively with both internal stakeholders and external partners.
- Have excellent project management and organisational skills.
- Are comfortable analysing campaign performance and turning data into actionable insights.
- Are adaptable, proactive, and thrive in a fast-paced environment.
Nice-to-Have:
- Hands-on experience with filming, video editing, or basic content creation is a major plus!
- You are an Orlando theme park fan.
- Research, identify, vet, and reach out to influencers and creators who align with our brand values, audience, and campaign objectives.
- Build and nurture long-term relationships with creators, agents, and talent managers to drive authentic brand partnerships.
- Prepare clear campaign briefs to ensure influencers understand the messaging, creative requirements, deliverables, timelines, and brand guidelines.
- Coordinate contracts, campaign logistics, and communications with influencers and their representatives.
- Manage campaign timelines and ensure all content is delivered on schedule and to the required standard.
- Maintain an up-to-date influencer database that tracks creator profiles, contact information, performance, and partnership history.
- Monitor influencer content to ensure brand compliance and consistency.
- Analyse campaign performance, including content engagement, reach, conversions, and other KPIs, identifying key learnings to improve future campaigns.
What’s in it for you:
- A workplace built on Community, Purpose, and Autonomy.
- A supportive culture where your contribution is valued and visible.
- Trust, open communication, and the freedom to work without micromanagement.
- Opportunities to learn, grow, and make a measurable impact alongside a talented team.
Our values (S.H.A.R.E.):
- Succeed Together: Celebrate collective achievements.
- Honest & Open: Transparent communication and respectful feedback.
- Act with Purpose: Thoughtful decisions that drive real results.
- Remain Curious: Always look for better ways of working.
- Exceed Customer Expectations: Go the extra mile to create memorable holiday experiences.
About Us
AttractionTickets.com is the UK’s leading provider of theme park and attraction tickets and packages, specialising in official gate-ready entries to world-famous destinations like Walt Disney World Resort, Universal Orlando Resort, SeaWorld Parks, and Disneyland Paris.
Founded in 2002 and now employee-owned, the company has served over 15 million customers and prides itself on combining real value and fast service: tickets are delivered digitally for instant access, at prices consistently lower than at the gate, backed by a lowest price promise. With a customer-focused ethos of Adding Happiness® to holidays, AttractionTickets.com offers expert advice, secure booking, premium extras and top tips, all reinforced by more than two decades of trusted partnerships with the world’s top attractions.
Our Social Impact
Beyond our business, we're dedicated to making a difference. Our founder and CEO runs an in-house charity, Play-itforward.org. We regularly hold events like cake sales, rounders, and sports days to raise money for this important cause. There's even an annual trip to Southern Zambia where you can see the charity's education, nutrition, and health projects in action.
This job outline is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but, while some variation can be expected in particular duties, the outline is considered to provide a reasonable general description of the post.
Job Types: Full-time, Permanent
Pay: £32,000.00-£34,000.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Profit sharing
Ability to commute/relocate:
- London SW9 8PL: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How many years of hands-on influencer marketing experience do you have?
- Have you managed influencer campaigns end-to-end (creator sourcing, outreach, briefing, delivery, reporting)?
- Have you built and maintained relationships with influencers, creators, talent managers, or agencies?
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in London SW9 8PL
