Job Title
Legal Secretary - Residential Property
Department
Residential Property / Conveyancing
Role Purpose
To provide comprehensive secretarial and administrative support to the Residential Property team, ensuring the efficient progression of residential conveyancing matters from instruction through to completion and post-completion. The successful candidate will assist fee earners with client communication, file management, document preparation, and general administrative duties.
Key Responsibilities
File Opening and Administration
- Open new client and matter files in accordance with firm procedures.
- Carry out client onboarding processes, including identity verification and compliance requirements.
- Prepare and issue client care letters and related documentation.
- Maintain accurate electronic and paper filing systems.
- Ensure client records and case management systems are updated promptly.
Conveyancing Support
- Assist fee earners with all stages of residential property transactions.
- Prepare standard correspondence and legal documentation.
- Liaise with clients, estate agents, mortgage lenders, solicitors, and other third parties.
- Monitor key dates and transaction milestones.
- Request and process searches, Land Registry documents, and supporting paperwork.
Completion and Post-Completion
- Assist with transaction completions, including preparation of completion statements and associated documentation.
- Support fee earners with completion day processes and client communications.
- Prepare and submit post-completion documents.
- Assist with Land Registry applications and Stamp Duty Land Tax submissions where required.
- Ensure files are progressed efficiently following completion.
Telephone and Client Contact
- Handle incoming and outgoing telephone calls professionally.
- Take accurate messages and ensure timely communication with clients and third parties.
- Provide updates to clients where appropriate and authorised.
- Maintain excellent client care standards at all times.
Secretarial Support
- Audio and copy typing of correspondence, legal documents, and attendance notes.
- Undertake digital dictation and transcription as required.
- Manage diaries, appointments, and meeting arrangements.
- Prepare documents, reports, and presentations as requested.
- Assist with scanning, photocopying, filing, and general office administration.
Person Specification
Essential Skills and Experience
- Previous experience as a Legal Secretary, preferably within Residential Property or Conveyancing.
- Excellent typing and administration skills.
- Experience of digital dictation and document production.
- Strong telephone manner and client service skills.
- Good organisational skills with the ability to manage multiple tasks and deadlines.
- High level of accuracy and attention to detail.
- Proficient in Microsoft Office applications and case management systems.
- Ability to work independently and as part of a team.
Desirable Skills and Experience
- Knowledge of residential conveyancing processes.
- Experience of Land Registry and SDLT procedures.
- Familiarity with legal practice management systems.
- Understanding of legal compliance and client onboarding requirements.
Personal Attributes
- Professional and courteous manner.
- Strong communication skills.
- Reliable and proactive approach.
- Ability to remain calm under pressure.
- Commitment to delivering excellent client care and support.
Pay: £28,500.00-£30,000.00 per year
Work Location: In person
