Positions available:
1
Brief overview of the role:
NE23 6NZ. The Business Administration apprentice will support day‑to‑day administrative functions, helping the organisation run smoothly. They will provide efficient, professional support across the team while developing skills in communication, organisation, customer service and business systems.
Qualifications Required:
GCSEs in Maths and English (or equivalent) at grade 4-9 or equivalent.
Personal Qualities:
Professionalism and integrity
Personal responsibility
Initiative and proactive working
Attention to detail and quality focus
Teamwork and positive attitude
Desired skills:
Communication, Managing priorities and organising workloads, Producing accurate records and documentation, Using digital systems and office software, Problem‑solving and decision‑making, Meeting deadlines and supporting business processes
Training to be provided:
Business Administrator Level 3
Future Prospects:
After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‑term progression into supervisory, specialist, or management roles within a business.
Vacancy description:
Core Administrative Duties:
Supporting with filing, data entry and updating business systems
Managing incoming emails, calls, and customer enquiries
Preparing and organising documents, reports or presentations
Scheduling meetings, maintaining calendars and arranging appointments
Assisting with minute‑taking and distributing information
Maintaining accurate records and ensuring information is up to date
Communication & Customer Service
Greeting and assisting visitors
Providing customer support by phone, email or face‑to‑face
Communicating professionally with internal and external stakeholders
Business Processes & Support
Supporting HR, finance, operations or project teams as required
Monitoring stock levels, ordering supplies and maintaining inventories
Upholding GDPR and confidentiality expectations
Following organisational policies and procedures
IT & Systems
Using Microsoft Office and internal CRM/management systems
Inputting, updating, and retrieving information
Producing basic reports using templates or guidance
Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.
