Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare. Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.
We are looking for a Band 3 GA Administrator to join our friendly team in Capital House, Jubilee Way, Faversham for 16 hours per week.
Band 3 administrators are responsible for ensuring that a specific project, system or process is experienced by patients, service users, colleagues and the public as caring, patient focussed efficient and effective through the provision of first class, administration support.
This is achieved by ensuring that our administration systems work to fully support the patient journey, by providing medical secretarial support or leading the provision of administration for a project, process or system and where appropriate providing day to day supervision of band 2 admin support. The role is required to provide admin support to managers and clinicians and by making sure that required data on the
service is accurate and provided on time. Our administrators are expected to be kind and responsive, professional and informative and to contribute to the quality of our services by demonstrating the behaviours detailed in the Trust ‘CARE Values into action Framework’.
Ensures that the administration for the project, process, system or team they are responsible for is undertaken effectively and efficiently to enhance patient care by implementing clear and robust
systems, maximising the quality and accuracy of outputs including data, reports and letters.
Maximising effective use of resources available to project or team by the day to day supervision of band 2 admin staff (where appropriate).
Ensuring that all communication reflects our values and that all queries from service users, the Public and colleagues are dealt with in a timely and effective way.
Supporting service users through their whole journey with our team or department. In some roles this may include delivering training in small groups or on a 1-2-1 basis to support people to use systems or understand processes.
Ensures Managers and team members have all required data on the project, system or process that is necessary for making good quality decisions. Managing the administrative workload to ensure
reports and information are submitted to the right person on time.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.
Rated ‘Outstanding’ by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values: Compassionate, Aspirational, Responsive and Excellent .
We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.
We know life outside work matters. As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.
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As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via
[email protected], quoting the vacancy reference number, so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here .
Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
