Upon applying you will be required to complete a Verbal test before you can proceed with the rest of your application.
Then to apply for this vacancy, you will need to complete the online application form and attach an anonymous CV that will demonstrate how you meet the Essential Experience set out in the person specification and/or job description.
You will also be asked to complete a Personal Statement section (in no more than 500 words) and this should be used to outline your skills and experience for the role and detail how you meet the essential experience criteria listed below:
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Proven knowledge and experience of Service Management processes in a medium/large organisation
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Effective communication skills, including the ability to engage and build productive working relationships with stakeholders, customers, technical teams and senior colleagues.
If successful at the shortlisting stage, you will be invited to attend a face to face blended interview at our Nottingham Office, which we anticipate will be held on week commencing 12 October 2026. You will be asked to deliver a short presentation as part of the interview. Full details will be provided to those successful at sift to support your preparation.
Please review your application form before clicking submit once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications this is 11:55pm on the advertised date.
The interview will assess the experience and behaviours listed in the attached job description.
Candidates may refer to notes within their interview, but they should be used as a prompt only.
HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.
If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.
Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa. You must ensure you have the appropriate right to work in the UK before applying.
HMLR expect everyone to spend at least 60% of their working time in the office.
You can find more information on how we use your personal data on our website
Feedback will only be provided if you attend an interview or assessment.
