Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Actively involve in the receiving of new shipments
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Requirements
- Flexbility to work across a 24/7 operation, including days, nights, weekends and holidays as required.
- Proven working experience in retail sales is preferred but not mandatory; candidates with a willingness to learn are also welcome.
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Strong communication and interpersonal skills
- Customer service–focused approach
- Friendly, helpful, confident and engaging personality
- Basic administration skills
Who are Valli forecourts?
Established in 2002, Valli Forecourts is a well-established, family-owned business based in Leeds, West Yorkshire. Valli Forecourts currently operates a diversified portfolio of 17 petrol forecourts and convenience stores throughout England from Birmingham to Stockton-on-Tees and in between.
Since 2008, Valli Forecourts have undertaken a massive investment program. Almost all of the petrol forecourts and convenience stores have been knocked down and re-built. In its place now stands a fresh, modern, state of the art, large forecourts (up to 1 acre) and convenient stores (up to 3,000 sq ft) with lots of parking, great valeting offers, ATM and food-to-go outlets such as Subway and Costa.
Over the years Valli Forecourts have sought strategic, well-known brand partners that would complement their business and have teamed up with the likes of BP, Shell, Spar, Costa, and Subway to name a few. All the forecourts, stores, and subways operate 24/7, 365 days a year. Valli Forecourts employs over 250 personnel and provides a quality and 'best-in-class service to over 200,000 customers a week.
What will my role look like?
Valli forecourts (Shell York) owe our success to our employees and we are committed to providing excellent customer service, good value products, and a wide range of facilities, and our customers have come to expect high standards from all of our forecourts and retail sites.
As a Store Supervisor, you will play an important role within our team, supporting the smooth and efficient running of a busy Forecourt Retail Shop. Your primary focus will be delivering outstanding customer service and ensuring every customer has a positive experience.
You will be responsible for maintaining high standards throughout the store, ensuring shelves are well stocked, neatly organised, and visually appealing at all times. You will also support sales by identifying customer needs and recommending suitable products.
A key part of your role will involve greeting and engaging with customers, handling point-of-sale transactions accurately, and ensuring a quick and seamless checkout experience. You will also assist with receiving and processing deliveries, keeping product information accurate and up to date, and helping to maintain strong stock availability across the store.
Full training will be provided in all areas of forecourt operations. We welcome applications from candidates of all backgrounds who demonstrate the right attitude, reliability, and a strong willingness to learn and develop.
Competitive Hourly Rate & Contracted Hours –We offer competitive hourly rates above the national minimum wage. We offer contracted hours so you will be guaranteed hours!
Our People -You will work alongside our amazing employees, have fun and be a part of our family
Progression & Career Opportunities – This role also offers genuine opportunities for progression, with the potential for promotion as you grow and develop within the business.
APPLY NOW and start your fantastic career as our Store Supervisor. We pride ourselves on training, development, and progression so this application is just the start!
Pay: £13.00-£13.50 per hour
Work Location: In person
