Derby, In-person
From £12.71 per hour + Performance Bonuses
Full-time | Monday to Friday | 9:00 AM to 5:00 PM
Important: Please Read Before Applying
This role is based mainly within the courier, transport and logistics industry.
You will be working around vans, lorries, drivers, deliveries, collections, transport clients, same-day courier jobs, paperwork, customer communication, sales outreach and operational coordination.
This is not a standard office admin role and it is not only a marketing role. You must be comfortable speaking with drivers, clients, business owners and potential customers, both over the phone and in person.
About Us
We are a fast-growing business group operating nationwide across courier, logistics, marketing and service-based businesses.
Our main focus is building, scaling and improving businesses through strong operations, sales, marketing and client relationships.
We are now looking for a sharp, motivated and reliable individual to work directly alongside the Business Development Executive and Head of Operations, helping manage and grow our expanding courier and business portfolio.
The Role
This is a hands-on role across transport operations, business development, marketing and client support.
You will help keep daily operations organised, support drivers and clients, assist with sales and lead generation, create marketing content, and visit potential clients when required.
You will be both office-based and field-active, helping the business run smoothly and grow.
Your Mission
Your goal is simple:
Keep the business organised, efficient and growing, especially within our courier and logistics operations.
Key ResponsibilitiesCourier Operations & Administration
- Help manage daily courier and logistics paperwork
- Support with driver documents, job sheets, delivery notes and internal records
- Coordinate daily activity between drivers, clients and management
- Prepare emails, reports and internal updates
- Track jobs, performance, leads and client information using spreadsheets and internal systems
- Provide clear daily updates on operations, staff performance and client activity
- Support future planning for transport growth, new clients and contracts
Sales & Business Development
- Make cold calls to potential courier and transport clients
- Follow up with new leads and existing business contacts
- Visit potential clients in person to introduce our courier services
- Help build relationships with businesses that use vans, lorries or regular deliveries
- Support partnership building, client onboarding and deal-making
- Represent the company professionally in meetings, calls and site visits
Marketing & Content
- Create and manage social media content for courier, logistics and service-based businesses
- Help produce posts, reels, adverts and campaign ideas
- Assist with basic graphic design using Canva or similar tools
- Support video content creation and editing
- Bring creative ideas for growing the company brand and attracting new clients
Field Work
- Visit clients, sites, depots and business locations when required
- Carry out checks on standards, service quality and operations
- Support B2B outreach, including door-to-door visits to businesses
- Help with client onboarding and contract support in the field
What We’re Looking For
We are looking for someone who is confident, practical and willing to learn the courier and transport industry.
You must be comfortable dealing with:
- Drivers
- Vans and lorries
- Business clients
- Delivery and collection jobs
- Phone calls and cold calls
- Sales conversations
- Operational pressure
- Fast daily changes
- Field visits and client meetings
Requirements
- Full UK clean driving licence, essential
- Own car preferred, although company vehicles and fuel may be provided when required
- Ability to commute to Derby or relocate
- Basic knowledge of Microsoft Office or Google Workspace
- Good phone, email and in-person communication skills
- Confidence speaking with business owners, clients and drivers
- Ability to work independently with minimal supervision
- Strong organisation skills and attention to detail
- Social media, graphic design, video editing or Canva skills are highly desirable
- Previous experience in courier, logistics, sales, marketing or operations is helpful, but not essential
Pay & Progression
- Starting from £12.71 per hour, depending on experience
- Performance-based bonuses for successful deals, client wins and strong results
- Clear progression path based on performance, reliability and competence
- Opportunity to grow into a key role within the company
Benefits
- Company events
- Company pension
- Performance bonuses
- On-site parking
- Real opportunity to progress within a growing business
Ideal Candidate
This role would suit someone who:
- Thinks beyond basic instructions
- Takes initiative without being asked
- Is reliable, punctual and proactive
- Is confident speaking to people
- Is not afraid of sales, cold calls or client visits
- Can handle both office tasks and field work
- Wants to learn the courier and logistics industry
- Wants to grow into a serious role within a scaling company
Please Do Not Apply If:
- You are only looking for a quiet office admin job
- You do not feel comfortable making phone calls
- You do not want to visit clients or businesses in person
- You are not interested in courier, logistics, transport or sales
- You are not comfortable working around drivers, vans, lorries and delivery operations
This is a great opportunity for someone ambitious, practical and hungry to grow within a fast-moving courier and business development environment.
Job Types: Full-time, Temp to perm
Pay: From £12.71 per hour
Ability to commute/relocate:
- Derby, Derbyshire: reliably commute or plan to relocate before starting work (preferred)
Education:
- Diploma of Higher Education (preferred)
Work Location: In person
