Currys London Campus at Waterloo
Permanent
Full Time
Grade 3
We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.5 million Pay Monthly customers. We’re pretty sure our success has a lot to do with our wide range of feature-packed plans. We offer everything from super-value Pay-as-you-go and SIM-only deals, right up to the latest smartphones from the big-name manufacturers. We’re delighted about our success so far and have very ambitious plans for the future.
iD Mobile is an exciting place to work. We’re a relatively young and dynamic start-up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs. We’re a little different to other start-ups, though, because we’re part of Currys PLC, Europe's leading electrical and mobile retailer. So, while iD Mobile has only been going for a few years, we’re part of a much bigger family.
The Digital Insight Analyst (App) supports the Senior eCommerce Insight Manager in delivering high‑quality app performance insights, analytics solutions, and BAU reporting that enable continuous optimization of the digital app experience and commercial performance.
The role works closely with the App, Trading, Ecommerce and Data functions to define data requirements, build robust reporting, and deep dive into app behavioural analytics. The analyst will translate complex findings into actionable insights that improve app engagement, conversion, and customer experience.
- We Own It; manage a diverse workload, prioritise effectively, look for process improvements wherever you can find them
- We Put Customers First; user centric thinking in app analytics, ensuring insights reflect real customer behaviour and drive better product outcomes
- We Win Together; play a key role through quality of data and insight in supporting the team as a whole, in order to deliver our numbers
