Job summary
We are currently seeking a Medical Administrator to join our team. This is an exciting opportunity for an organised and detail-oriented individual to support the delivery of high-quality patient care through accurate and efficient administrative support.
Key Responsibilities:
- Ensure patient records are maintained accurately and up to date
- Clinical coding of letters
- Registering new patients onto SystmOne
- Assigning and processing pathology results
- General administrative support to ensure smooth practice operations
What Were Looking For:
- Strong attention to detail and excellent organisational skills
- Previous experience in a healthcare or administrative role is desirable
- Familiarity with clinical coding or willingness to train
- Ability to work both independently and as part of a team
Join us and be part of a dedicated team that plays a crucial role in patient care behind the scenes.
Main duties of the job
Key Responsibilities:
Clinical Coding & Records Management
- Accurately clinically code data into SystmOne
- Review patient correspondence to identify and code relevant clinical information
- Summarise new patient notes within an 8-week target timeframe
- Scan, file, photocopy and attach documentation to patient records
- Enter data accurately into electronic health records
Patient Registration Administration
- Process new patient registrations within a 3-working day target
- Maintain accurate EDI links
- Log incoming new patient notes from NHS mail
- Manage FP22 and FP69 requests in line with practice policies
- Ensure patients outside the practice boundary are processed appropriately
Pathology Administration
- Monitor arrival of pathology results and escalate delays
- Distribute results in line with practice protocols
- Manage and process results according to internal procedures
General Administrative Support
- Support reception and other teams when needed
- Input and extract data to support audits and reports
- Manage incoming emails, mail, and correspondence promptly
- Handle incoming calls professionally, transferring or responding as appropriate
- Maintain a clean and efficient work environment
- Provide administrative support to clinical staff as required
Team Support
- Collaborate with and assist other administrators as needed
- Ensure all clinical and administrative documentation is up to date and accurately maintained
Job Types: Full-time, Permanent
Pay: £12.80 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
