The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.
Are you a governance, risk, and process-oriented leader who enjoys solving complex problems? Do you bring curiosity, sound judgment, and a bias for action to support business change? Are you comfortable operating across legal entity, regulatory, and M&A integration environments? Then you could be the candidate we are looking for.
Who We Are
At our company, we believe success is built through strong collaboration, disciplined governance, and effective risk management. Our ICST team partners closely with Business, Legal Entity, Risk, Compliance, Technology, and functional stakeholders to drive innovation while ensuring new and existing entities are supported in line with AXP governance standards, regulatory expectations, and business priorities.
This role will support governance for a newly acquired entity along with other existing Legal Entities/Joint Ventures, helping establish and embed effective post-integration oversight, legal entity governance routines, risk and regulatory controls, and business process improvements. The successful candidate will partner across AXP and the entities to define scope, identify key risks and dependencies, support documentation and control readiness, and drive practical solutions that enable a smooth transition into ongoing business-as-usual governance.
Role Description
The Governance Manager will support the establishment and ongoing management of governance, oversight, and operating processes for existing legal entities as well as any newly acquired Legal entity. The role will help translate M&A integration requirements into sustainable business-as-usual governance routines, ensuring alignment with AXP Legal Entity Governance, Risk Governance, Compliance, Third-Party Risk, and applicable regulatory expectations. This individual will manage documentation, governance forums, issue tracking, risk and dependency management, and process improvement activities to support effective post-close integration and ongoing entity oversight.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
