OPERATIONS & ADMINISTRATION MANAGER
Clove Preservations Ltd
Location: Gerrards Cross
Job type: Full-time
Salary: £35000 per year
Working hours: 8:30am - 4:30pm
About Clove Preservations
Clove Preservations is a growing damp-proofing and property-renovation company committed to quality workmanship, excellent customer service and efficient project delivery.
We are looking for an organised and proactive Operations & Administration Manager to oversee our day-to-day operations, support our field teams and ensure projects run smoothly from booking through to completion.
The role
You will be responsible for managing the company diary and completing essential administrative duties. You will act as the main link between customers, surveyors, tradespeople, suppliers and management.
Key responsibilities
- Manage the company diary and schedule surveys, projects and follow-up visits
- Confirm appointments and keep customers updated
- Monitor each project from booking through to completion
- invoices and payment reminders
- Track deposits, stage payments and outstanding balances
- Check staff and subcontractor invoices against job sheets
- Maintain accurate customer, project and payment records
- Respond professionally to telephone calls, emails and customer enquiries
- Handle changes, delays and site issues efficiently
- Ensure project paperwork, photographs and warranties are completed
- Support management with reporting and general business administration
- Help improve internal systems and operational processes
The ideal candidate
- Highly organised with excellent attention to detail
- Confident managing several projects and priorities at once
- Strong written and verbal communication skills
- Professional and confident when dealing with customers
- Comfortable following up on payments and resolving queries
- Able to work independently and take responsibility
- Experienced with email, spreadsheets, calendars and CRM systems
- Calm and solutions-focused when plans change
- Previous experience in operations, construction, property maintenance or trade administration is preferred
- Experience with HighLevel, Stripe, Google Workspace or similar systems would be beneficial
What we offer
- A key role within a growing company
- The opportunity to improve and shape our operational processes
- Supportive and friendly working environment
- Opportunities for increased responsibility and career development
- 5% Commission basis ( a great chance to earn more ).
How to apply
Please apply with your CV and a short covering message explaining:
- Your relevant operations or administration experience
- Any experience within construction, property or trade services
- Your current availability
- Why you would be a good fit for Clove Preservations
Clove Preservations Ltd is an equal-opportunity employer. We welcome applications from suitably qualified candidates from all backgrounds.
Pay: Up to £35,000.00 per year
Benefits:
Work Location: In person
