Job Introduction
Handy Person – Casual Contract (required on an adhoc basis)
£13.50 up to £13.94 per hour (Pay award pending)
About the Housing Options Team
The Housing Options Team works across Malvern Hills and Wychavon District Councils to provide accessible, customer-focused housing advice and practical support to residents who are homeless, at risk of homelessness, or need help to understand their housing options.
The team delivers a wide range of services, including homelessness prevention and relief, housing register and allocations work, temporary accommodation, rough sleeper support, financial inclusion, support for vulnerable households, and partnership working with landlords, registered providers, voluntary organisations and other agencies.
About the role
We are recruiting for Handy Person bank staff within the Housing Services team at Wychavon and Malvern Hills District Councils. This is a practical, hands-on opportunity for someone who can work independently at short notice, solve property maintenance problems, arrange furniture deliveries, and support customers to set up a home with everyday essentials.
You will receive referrals from the Housing Options and Private Sector Housing Teams, helping new tenants settle into their homes through practical support such as delivering furniture and white goods, as well as assisting with basic repairs in some of the properties we manage.
What we are looking for
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The ability to work independently and respond flexibly to ad hoc requests.
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Practical skills in moving, assembling and arranging furniture.
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A problem-solving approach and confidence carrying out basic property repairs.
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Excellent verbal communication skills and a positive, customer-focused manner.
About you
The successful candidate will have:
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Practical maintenance and basic repair skills.
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Confidence using tools, equipment and materials safely.
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Ability to work independently, flexibly and at short notice.
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Good problem-solving skills and the ability to prioritise urgent tasks.
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Clear communication and professional working relationships with residents, colleagues and contractors.
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A respectful, sensitive and customer-focused approach when supporting vulnerable households.
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Basic record keeping and attention to health and safety requirements.
This is a great opportunity for an experienced handy person to build their CV, gain further experience in a supportive and ambitious shared service, and provide practical help that makes a real difference to the local community.
What we can offer
Our staff are at the heart of what we do and are key to ensuring we deliver our We are Wychavon District Council plan (attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:
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Excellent pension scheme with employer contributions
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Generous annual leave entitlement with options to purchase additional annual leave
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Committed training programme and development opportunities
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Onsite nursery with 20% staff discount
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Discounted Gym and swim membership
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Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
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Cycle to Work scheme
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Employee Discounts with a range of companies including EE and the Kaarp discount scheme.
Please note: Wychavon District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.
To discuss the post or for further information, please call Rob Hill, Senior Homeless Outreach Officer, or Kate Stevenson-Pugh, Senior Private Sector Housing Officer, on 01386 565000.
Closing date: Sunday 23 August 2026
Interview date: Thursday 3 September 2026
Please note: If we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.
