We’re looking for an energetic Mobile Sales Advisor to drive growth across our handset and SIM-only plans, 5G upgrades, and value-add digital services. You’ll own the full sales cycle—qualifying needs, recommending the right tariffs and devices, and closing with confidence—while hitting (and beating) weekly and monthly KPIs. Your expert product knowledge, clear communication, and smart negotiation will turn enquiries into activations, boost ARPU through add-ons like device protection and accessories, and build loyal, long-term customer relationships. This role includes a competitive commission structure
Duties
- Engage with potential customers to understand their needs and recommend suitable products or services
- Actively seek out new sales opportunities through cold calling, networking, and social media
- Build and maintain strong relationships with existing customers to ensure repeat business
- Provide excellent customer service before and after the sale
- Collaborate with team members to ensure a seamless customer experience.
- Keep abreast of market trends and competitor activities
- Utilise IT systems for tracking sales, managing customer data, and reporting on performance metrics.
Skills
- Strong communication skills in English, both verbal and written, to effectively engage with customers.
- Proven negotiation skills to close sales and handle objections gracefully.
- Excellent organisational abilities to manage multiple tasks efficiently.
- A strong background in customer service, demonstrating a commitment to client satisfaction.
- Effective time management skills to prioritise tasks and meet deadlines.
- A proactive drive to achieve sales goals while maintaining high standards of service.
Experience
- Proven experience in sales or a telecommunications role
- Strong communication and negotiation skills
- Customer-oriented approach
- Good telephone mannerism
- Familiarity with CRM software is advantageous
- Proven experience in sales or a telecommunications role
- Strong communication and negotiation skills
- Customer-oriented approach
- Good telephone mannerism
- Familiarity with CRM software is advantageous
Join us as a Sales Advisor and contribute to our mission of delivering exceptional service while growing your career in a supportive environment!
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Benefits:
- Casual dress
- Employee discount
- On-site parking
Work Location: In person
