Title: Sales and Marketing Assistant (Apprentice)
Location: Birmingham, B19
Working Hours: 37.5 hours, 9am-5pm
Salary: £18-£20k
Type of Work: Mostly onsite, some hybrid
Apprenticeship: Multi-Channel Marketer level 3
Additional qualification: Free CIM Foundation Certificate worth £800+
About the Company
Our client is an established, family-run specialist glazing company with a strong reputation for delivering high-quality aluminium and uPVC glazing solutions across residential and commercial projects. With a focus on contemporary design, craftsmanship, and customer service, the business works with clients on projects ranging from individual installations through to large-scale developments.
Based in the Midlands and operating with a national reach, the company has built a successful reputation by combining technical expertise, innovative solutions, and a personal approach. They are a growing organisation that values quality, collaboration, and attention to detail, with a strong focus on bringing customers’ visions to life.
About the Role
We are looking for an enthusiastic Sales & Social Media Coordinator to join their growing team. This varied role combines sales support, customer engagement, and creative content creation within a design-led industry.
You will manage incoming enquiries, support the sales process, maintain CRM records, and help showcase the company’s high-end architectural projects through engaging social media content across platforms.
This is a great opportunity for a motivated individual with strong communication skills, creativity, and an interest in design, architecture, or premium products
Key Responsibilities:
- Support the planning and delivery of engaging marketing campaigns across digital channels, including social media, email, and online platforms.
- Create and schedule social media content, including posts, videos, and project showcases to increase brand awareness and engagement.
- Assist with content creation by capturing photos and videos of projects, products, and company updates.
- Help manage and grow the company’s social media presence across platforms such as Instagram, LinkedIn, TikTok, and Pinterest.
- Monitor social media performance and support with reporting on engagement, reach, and campaign results.
- Assist with website updates, marketing materials, and promotional content.
- Support the wider sales and marketing team with lead generation activities and customer communications.
- Research industry trends, competitor activity, and new opportunities to improve marketing performance.
- Learn and develop skills in marketing tools, CRM systems, content creation, and digital marketing strategies.
- Attend and support at events
- Important: Support the management of the CRM system by updating customer records, tracking enquiries, and maintaining accurate sales and marketing data and be involved with the growth and development of the CRM system used (Hubspot)
Candidate Requirements
- Right to live and work in England.
- Has achieved a grade 4/C or above in English and maths GCSE.
- Graduate from a synergistic background.
- A friendly, “can-do” attitude with a strong focus on delivering excellent customer service.
- Basic understanding or interest in social media management and content creation.
- Mature, responsible approach with the ability to work independently and take ownership of tasks.
- Willingness to learn and develop new skills in a fast-paced environment.
- A positive team player who can fit into a small, close-knit team.
- Strong time management and organisational skills, with the ability to handle a busy workload.
- Flexibility to get involved in a variety of tasks, as no two days are the same.
- An interest in the industry would be beneficial.
- Strong IT skills, as you will be using a CRM system and helping develop the processes.
The Apprenticeship
This role will be part of a level three Multi-Channel Marketer apprenticeship provided by The Marketing Trainer. The apprenticeship covers a wide range of topics over its 15-month duration, including:
- Campaign management;
- Content creation;
- Social Media marketing;
- Digital and traditional communications;
- Brand management;
- Communication skills;
- Project Management;
- And much, much more.
All training and support will be conducted remotely via small group training cohorts and one-to-one coaching sessions that ensure you receive individualised support along the entirety of the apprenticeship.
In addition to this, the successful candidate will be enrolled on a full CIM Foundation Certificate at no extra cost. This means that once you’re finished on the apprenticeship you’ll be awarded two distinct qualifications as opposed to one.
EDI Statement
We’re committed to building an inclusive, fair, and welcoming environment for every applicant. We value diverse backgrounds, perspectives, and experiences, and we recruit based on ability, potential, and attitude — nothing else. If you need adjustments during the application or interview process, just tell us and we’ll make it work.
Pay: £18,000.00-£20,000.00 per year
Education:
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Birmingham B19
