The Company
Park Cameras is a leading retailer in the specialist photographic market, with an award-winning store/head office based in Burgess Hill, as well as a state-of-the-art London store. We are a growing and exciting business with over 50 years of experience. We aspire to become the first-choice specialty photographic retailer across the UK.
The Role
A great opportunity has arisen to join the successful Burgess Hill store team. Reporting to the Store Manager and working as part of a team of 9, you will be responsible for providing customers with great face-to-face service and product advice, closing sales, recording sales through the till, and assisting the day-to-day store sales operations.
The Person
If you love talking about cameras and all things photography you could be our ideal candidate! You will have excellent photographic knowledge, enthusiastic and energetic with a positive outlook, confidence, and customer service skills. You will want to provide excellent service and proactively seek sales opportunities without making customers feel pressured. You will be able to quickly build rapport with colleagues and customers and be able to deal with complaints calmly and professionally. You will have store sales experience, be able to communicate clearly and fluently, and use language appropriate for each customer. You will be comfortable using computers and have experience with computer-based sales and order management systems.
An interest in photography and natural enthusiasm for acquiring technical knowledge of new cameras, lenses, and accessories is a must in this role. In return, we offer a competitive salary, commission, incentives, and excellent employee benefits.
Key Responsibilities
- Greeting customers entering the store
- Assisting customers with product information and locating items they may be interested in
- Delivering fantastic customer service and ensuring customers are delighted
- Managing customer complaints and escalating to the manager where appropriate
- Dealing with general queries and seeking advice from elsewhere where required
- Processing sales through the till and ensuring relevant receipts and documentation are provided
- Handling cash, debit or credit card
- Handling returns, exchanges, part-exchanges, purchases of used equipment and in-store collections
- Assisting with product placement and in-store promotional activity
- Taking pride in the store and helping with general housekeeping/cleaning duties
Job Types: Permanent, Full-time
Benefits:
- Company events
- Company pension
- Employee discount
- On-site parking
- Profit sharing
- Sick pay
Experience:
- Photography: 1 year (required)
- Retail sales: 1 year (preferred)
Work Location: In person
