The Tower is seeking a friendly and welcoming Front of House Team Member to join our team. As a Front of House Team Member, you will be the first point of contact for our customers, providing an exceptional experience and ensuring that our venue runs smoothly.
Responsibilities:
* Provide excellent customer service, ensuring that all customers have a positive experience
* Manage reservations, seating, and payments efficiently
* Maintain a clean and organized dining area, including tables, chairs, and floors
* Work effectively as part of a team to ensure seamless service
* Assist with food and beverage service, including serving and clearing tables
* Handle customer complaints and feedback in a professional and courteous manner
* Perform other tasks as required by management
Requirements:
* No previous experience necessary, training will be provided
* Availability to work part-time, 20 hours per week, including evenings and weekends
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and multitask with ease
* Physical stamina to stand for long periods and move quickly
Desired Qualifications:
* Previous experience in a hospitality or customer service role is desirable but not essential
* Basic knowledge of food and beverage service is an advantage
* Ability to work flexibly and adapt to changing situations
What We Offer:
* Competitive hourly rate
* Opportunities for training and development
* A fun and supportive work environment
If you are a motivated and customer-focused individual who is looking for a part-time role, we encourage you to apply.
Job Types: Full-time, Part-time, Permanent
Pay: £10.85-£12.71 per hour
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
Work Location: In person
