Job Overview
We are looking for an organised, proactive and reliable Operations & Admin Assistant to join our team.
This is a varied, hands-on role supporting the Head of Operations and helping to ensure the day-to-day running of the business remains organised and efficient.
The position combines administration, logistics and operational support. Responsibilities will include helping organise incoming containers, preparing customer samples and parcels, assisting with production scheduling, booking couriers, coordinating deliveries and making sure jobs are progressing as planned.
We need someone who is switched on, takes responsibility and is comfortable managing several different tasks at the same time.
This is an important position within the business and would suit someone who enjoys organisation, logistics and being involved in the practical day-to-day operation of a busy company.
Key Responsibilities
- Supporting the Head of Operations with day-to-day planning
- Organising and checking stock arriving in containers
- Helping coordinate incoming container deliveries
- Organising and sending customer flooring samples
- Preparing and packing sample packs, parcels and other goods
- Booking couriers and arranging collections
- Coordinating customer deliveries and transport
- Helping prepare production schedules
- Planning which products are being manufactured and on which days
- Keeping track of orders and ensuring jobs are progressing correctly
- Liaising between the office, warehouse and production teams
- Updating internal records and keeping paperwork organised
- Ensuring orders and deliveries are processed accurately and on time
- Dealing with courier or delivery issues when they arise
- Assisting with general administration
- Supporting other areas of the business when required
What We’re Looking For
We are looking for someone who is:
- Highly organised
- Reliable and punctual
- Proactive and able to use their own initiative
- Good at prioritising when several jobs need attention
- Confident using computers, email and basic office systems
- Comfortable learning new systems
- A good communicator
- Practical and willing to get involved with hands-on tasks
- Comfortable preparing samples, parcels and deliveries
- Able to work well with office, warehouse and production staff
- Calm and organised in a busy working environment
- Someone who takes ownership of problems and follows them through
Previous experience in administration, logistics, manufacturing, warehousing, transport or operations would be useful, although attitude, reliability and willingness to learn are equally important.
Why Join Us?
- £13.25 per hour starting rate
- Pay and performance review after 3 months
- Varied role with plenty of responsibility
- Combination of office and hands-on work
- Friendly working environment
- Opportunity to work closely with the Head of Operations
- Opportunity to learn different areas of the business
- Long-term opportunity for the right person
- Growing company with a busy and fast-paced working environment
- Opportunity to take on greater responsibility as the role develops
Pay: £25,837.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Sick pay
Application question(s):
- Are you comfortable with a role that combines office administration with hands-on tasks such as preparing samples, parcels and deliveries?
- Do you have experience organising deliveries, couriers, transport or logistics? If yes, please briefly explain.
- Do you have experience working within manufacturing, warehousing, logistics or a similar environment?
- Describe a situation where you had several urgent tasks to organise at the same time. How did you decide what to prioritise?
- A customer is expecting an urgent delivery, but the courier cannot locate the parcel. What steps would you take to resolve the situation?
- How confident are you using email, spreadsheets and computer-based administration systems?
- Are you comfortable working closely with production and warehouse staff as well as office staff?
- What would your previous employer say about your reliability and punctuality?
- What is your current notice period or earliest available start date?
Work Location: In person
