Front of House Team Leader - Spitroast Smithdown
Spitroast on Smithdown Road is our flagship site - the one that started it all, and still full of regulars every week. We do one thing and do it properly: proper rotisserie chicken, proper sides, and service that feels like it comes from people who actually care. We're looking for a Front of House Team Leader to help lead the floor and keep that standard exactly where it should be.
What the role involves:
- Leading service on the floor — guiding your team, not just working alongside them
- Walking guests through the menu with real confidence — knowing what's in it, what pairs well, and making a genuine recommendation
- Keeping pace during a busy service without ever dropping attention to detail
- Spotting and resolving issues before they become a bigger problem — a table that's not happy, an order that's gone wrong, a team member who needs a hand
- Setting the tone for the shift — energy, standards, and how the team treats each other
- Working closely with the Restaurant Manager to keep the floor running properly, every service
What we're looking for:
Essential:
- Previous front of house experience, ideally with some responsibility for others already
- A natural way with people — guests and team alike
- Calm and quick under pressure
- Real attention to detail, even when it's slammed
Preferred:
- Experience training or supporting junior team members
- Ambition to progress into a Supervisor role and beyond
What we offer:
- £12.86/hr + tips
- A real path to progress — Supervisor and beyond, in a business that's actively growing
- Staff discount across all our sites (Spitroast, Luca, Sin City Social, The Big Sandwich Club)
- A flagship site with a genuine regular crowd and a team that looks after each other
- Birthday off and closed Christmas Day
Job Type: Part-time
Pay: From £12.86 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Store discount
Work Location: In person