Job Advert
Job Title: Head of Property Finance
Location: Salisbury/ Hybrid – expected to travel to meet team/stakeholders face to face
Company: Fexco Property Services
Type of Employment: Full Time, Permanent
Introducing the Fexco Property Services Group
The Group currently consists of multiple property management brands, delivering property management services to over 100,000 homes across England and Wales. Our colleagues work on customer and client facing roles, as well as many other varied roles and skillsets, in a diverse, growing, and dynamic organisation and sector. We operate from multiple office locations throughout the UK, and we are part of the multi-national Fexco group, with products and services spanning multiple sectors and geographies internationally. For further information, please view our website: www.fexcopropertyservices.co.uk/
About this Role:
The Head of Property Finance Business Partnering is responsible for leading a specialist function that supports the Property Management business in delivering accurate, efficient and scalable property finance processes.
The role acts as the key link between Finance and Property Operations, ensuring service charge budgets, expenditure allocations, and year-end account reviews are delivered to a consistently high standard.
The postholder will establish and drive best practice, champion process improvement, automation and AI-enabled solutions, and build strong relationships across the organisation. They will provide leadership, challenge and support to ensure financial information is accurate, timely and supports effective decision-making.
This is a strategic leadership role focused on process excellence, stakeholder management, continuous improvement and the development of a high-performing team.
Business Partnering
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Act as the primary finance business partner to Property Operations.
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Build effective relationships with Property Directors, Regional/Area Managers and Property Managers.
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Provide guidance and challenge on service charge budgets, expenditure allocation methodologies and financial performance.
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Influence stakeholders to improve quality, accountability and timeliness of financial information.
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Facilitate collaboration between Property and Finance, and other support functions.
Service Charge Budgeting & Financial Governance
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Oversee the annual service charge budgeting process across the managed portfolio.
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Ensure budgets are prepared consistently, accurately and within established timelines.
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Develop and maintain robust standards for expenditure coding and service charge cost allocation.
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Review and challenge assumptions, trends and variances to improve budget quality.
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Ensure compliance with relevant legislation, regulations and industry best practice.
Financial Review & Quality Assurance
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Lead the review of service charge expenditure allocations and cost schedules.
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Establish quality assurance frameworks for budget production and year-end account reviews.
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Ensure costs are allocated accurately and consistently across developments.
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Identify trends, errors and control weaknesses and implement corrective actions.
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Drive continuous improvement in reporting accuracy and financial controls.
Process Improvement & Automation
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Design and implement scalable processes capable of supporting a large and growing property portfolio.
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Identify opportunities to simplify workflows and eliminate manual effort.
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Evaluate and implement automation, AI and technology solutions to improve productivity and accuracy.
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Lead process improvement initiatives across the Property Finance function.
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Develop KPI and performance measurement frameworks.
Reporting & Analysis
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Develop meaningful management information and performance reporting.
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Analyse operational and financial data to identify risks, opportunities and trends.
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Produce insight and recommendations to support decision-making.
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Monitor departmental performance against key objectives and service levels.
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Present findings and recommendations to senior stakeholders.
Leadership & People Management
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Lead, develop and motivate the Property Finance team.
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Provide leadership to the Property Finance Manager/Team Leader and wider team.
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Foster a culture of accountability, continuous improvement and customer service.
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Ensure team members have the necessary skills, tools and training to perform effectively.
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Support succession planning and talent development within the function.
Key Deliverables
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Accurate and timely production of service charge budgets.
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Robust financial allocation and coding controls.
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High-quality year-end account review process.
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Improved efficiency through automation and process redesign.
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Strong stakeholder relationships between Finance and Property Operations.
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Meaningful management reporting and insight.
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Development of a high-performing Property Finance team.
Person Specification
Essential Experience
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Significant experience in either a finance, operations, business partnering or shared services leadership role.
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Experience managing teams and developing high-performing people.
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Demonstrable success designing and implementing scalable business processes.
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Experience working across multiple departments to deliver complex operational outcomes.
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Strong stakeholder management and influencing skills.
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Experience developing reporting, analysis and performance metrics.
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Proven ability to challenge constructively and drive improvements in quality and accountability.
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Experience delivering process automation and technology-enabled improvements.
Desirable Experience
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Property management, residential block management or real estate sector experience.
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Service charge accounting and budgeting knowledge.
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Experience within a high-volume, multi-site operational environment.
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Exposure to AI, workflow automation and digital transformation initiatives.
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Experience leading change programmes.
Qualifications
Essential
One or more of the following:
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Degree-level or higher qualification in either Finance, Business Management, Operations Management or related discipline.
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Lean Six Sigma qualification.
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Prince2, Agile or project management qualification.
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Equivalent combination of professional qualifications and relevant leadership experience.
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Business improvement, transformation or operational excellence certification.
Key Competencies
Leadership
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Builds and inspires high-performing teams.
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Creates accountability and ownership.
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Leads through change and ambiguity.
Communication & Influencing
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Excellent verbal and written communication skills.
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Confident engaging with senior stakeholders.
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Able to challenge effectively and constructively.
Analytical Thinking
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Strong problem-solving capability.
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Uses data and insight to drive decisions.
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Identifies risks and opportunities proactively.
Process Excellence
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Continually seeks opportunities to improve efficiency and effectiveness.
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Creates sustainable and scalable operational processes.
Technology & Innovation
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Strong interest in automation, systems improvement and AI.
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Uses technology to improve service delivery and productivity.
Success Measures
Within 12–18 months, the postholder will have:
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Improved the quality and consistency of service charge budgets.
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Reduced manual effort through process redesign and automation.
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Established robust financial governance and quality control frameworks.
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Enhanced reporting and management insight.
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Built trusted relationships across Property and Finance functions.
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Developed a highly engaged and effective Property Finance team.
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Positioned the function as a valued business partner to Property Operations.
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
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