First Year OTE - £60-65K
Uncapped Commission
Annual Bonus
Care Home Based
Full time
We have an exciting new role for a Customer Relations Manager based at Whitebourne Care Home in Frimley, Camberley As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Whitebourne through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.
Key Responsibilities:
- Achieve targets for resident occupancy and average weekly fee.
- Promote the care home and drive enquiries through events, sponsorships, and PR.
- Communicate accurate information to prospective clients about our facilities, services, and prices.
- Monitor competitor landscape and identify market opportunities.
- Collaborate with the Home Manager and Head of Departments.
- Complete all required reports accurately and on time.
- Available for evening and weekend meetings and events as required.
What We're Looking For:
- Consultative sales approach
- Self-motivated, flexible, and enthusiastic.
- Collaborative, sharing ideas and information.
- Highly organised, managing multiple priorities.
- Customer service oriented.
Why Join Care UK?
- Dynamic, growing organisation dedicated to outstanding care.
- Supportive, inclusive team environment.
- Competitive salary and commission structure alongside a comprehensive benefits package.
- Make a meaningful impact on residents’ lives.
We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!
About Us:
Care UK is an award-winning private care company with over 165 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.
We offer a friendly residential home together with a day club for older people in the local area.
Whitebourne is a modern, purpose-designed care home set in a quiet residential area of Frimley in Surrey. We provide residential, respite and end of life care for older people, including individuals with Alzheimer's and other forms of dementia.
There’s a very positive, friendly and fun atmosphere at Whitebourne. We have a strong focus on activities and we cater for each individual’s personal interests with lots of one-to-one activities. We also encourage residents to get out and about by taking walks every day.
Residents get involved in the home's daily life, including the decisions we make about what the home and gardens look like. When we redecorated, residents worked with an interior designer and a professional decorator to choose the colours they wanted. And when we did the garden, residents chose the plants they liked.
Our day club has its own facilities and activities programme, but day guests are also welcome to take part in activities at the home – and residents can spend time at the day club and join in with things there too.
