We’re looking for a proactive, organised and numerically confident person to join our growing shutters and blinds business.
This is a varied role covering customer service, sales administration, accounts and operational support. You’ll work closely with our Operations Manager and business owners and be involved across the day-to-day running of the business.
Key responsibilities:
- Answer customer calls, emails and queries and proactively keep customers updated
- Create quotations, follow them up and speak confidently with customers to help convert quotes into orders
- Develop good product knowledge to advise customers on our shutters and blinds
- Process supplier invoices, raise customer invoices, chase payments and maintain accurate accounts using Xero
- Produce simple financial and operational reporting
- Maintain accurate information within our CRM and follow established SOPs
- Help resolve customer and operational problems and support the Operations Manager
- Be flexible and willing to get involved wherever required in a growing small business
You’ll need:
- Previous Xero experience
- Strong numerical skills and attention to detail
- Good Excel and Word skills
- Experience using CRM systems
- Confident telephone and customer-service skills
- A proactive, organised and commercially minded approach
Salary: £28,000–£32,000 FTE depending on experience
Hours: Full-time or school hours considered (e.g. 9:30am–2:30pm, Monday–Friday)
There is a genuine opportunity to grow with the business and take on greater responsibility over time.
Pay: £26,000.00-£32,000.00 per year
Application question(s):
- Are you confident speaking to customers on the phone, discussing quotations and helping convert them into sales?
- This is a varied, hands-on role covering accounts, customers, sales and operations. Are you comfortable taking ownership and getting involved wherever needed?
Experience:
- Xero & Excel: 1 year (preferred)
Work Location: In person
