Job Summary
We are seeking a reliable and friendly Receptionist/Administrator to join our care home team! In this vital role, you will be the welcoming face of our home, ensuring efficient organisation of phone calls from resident’s relatives, outside professionals, sales calls and general enquiries. Your enthusiasm and organisational skills will help create a positive environment for visitors, clients, and colleagues alike. This paid position offers a fantastic opportunity to develop your office experience while contributing to a friendly and homely workplace culture.
Duties
- Greet visitors and clients warmly, providing excellent customer service and directing them appropriately
- Manage incoming calls, taking messages or transferring calls efficiently
- Maintain a tidy and professional reception area, ensuring it reflects the home’s welcoming atmosphere
- Handle administrative tasks such as filing, data entry, scheduling appointments, and managing correspondence
- Support office operations by ordering supplies, coordinating mail distribution, and assisting with event preparations
- Keep accurate records of visitor logs, deliveries, and other essential documentation
Experience
- Previous office experience or administrative experience is preferable
- Strong organisational skills with the ability to multitask effectively
- Excellent communication skills—friendly, clear, and professional in all interactions
- Proficiency in office software such as Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle confidential information with discretion and professionalism
Join us and be part of a friendly care team dedicated to creating a welcoming atmosphere while supporting our management team.
Pay: £12.82 per hour
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Work Location: In person
