Company Description
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Our vision – we are building the planet’s most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
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Think without limits – Think, think fast, think fearlessly
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Own it and back yourself - Own the basics, own your role and own the results
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Be relevant - Relevant to our people, our partners and the planet
Are you ready to join the Fearless?
Job Description
The Stock Manager is responsible for leading the Inventory Control and Quality Assurance function within the Antrim Distribution Centre, ensuring market-leading stock accuracy, inventory integrity and operational quality standards. The role will safeguard inventory performance across all warehouse functions, supporting the efficient flow of stock through the supply chain while minimising losses, errors and operational disruption.
The Stock Manager will lead a team focused on inventory management, cycle counting, root cause analysis, process compliance and continuous improvement, driving operational excellence across the site in line with Frasers Group's pace, ambition and customer expectations.
Key Responsibilities
Inventory Control
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Provide leadership and direction for all inventory control activities across the distribution centre.
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Develop and execute robust stock accuracy strategies, ensuring inventory records accurately reflect physical stock holdings.
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Oversee cycle count programmes, stock investigations and annual inventory activities.
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Monitor inventory performance metrics and implement corrective actions to address discrepancies.
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Ensure effective management of damaged, returned, quarantined and blocked stock processes.
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Partner with operational leaders to reduce inventory variances and eliminate recurring issues.
Quality Assurance
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Establish and maintain quality assurance standards across all warehouse functions.
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Monitor operational compliance against standard operating procedures and company expectations.
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Conduct regular audits of inbound, storage, picking, packing and dispatch processes.
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Lead investigations into quality failures, identifying root causes and implementing sustainable solutions.
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Ensure customer and operational quality standards are consistently achieved.
Leadership & People Management
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Lead, coach and develop the stock team, creating a culture of ownership, accountability and continuous improvement.
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Set clear objectives and performance expectations for managers and team members.
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Support talent development, succession planning and colleague engagement initiatives.
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Promote collaboration across operational departments to improve inventory and quality performance.
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Act as the subject matter expert for inventory control and quality assurance within the site.
Operational Excellence
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Analyse inventory and operational data to identify trends, risks and improvement opportunities.
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Drive continuous improvement projects focused on stock accuracy, process efficiency and quality enhancement.
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Support the implementation of warehouse management systems, process improvements and automation initiatives.
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Ensure inventory control processes support productivity objectives without negatively impacting operational flow.
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Work closely with Loss Prevention, Operations, Transport and IT teams to optimise site performance.
Compliance & Governance
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Ensure compliance with all company policies, operational procedures and audit requirements.
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Maintain accurate documentation and reporting relating to inventory and quality performance.
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Support internal and external audits, ensuring all findings are addressed effectively.
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Champion a culture of compliance, accountability and operational discipline throughout the site.
Health & Safety
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Promote a safety-first culture and ensure all ICQA activities are conducted in line with health and safety legislation and company requirements.
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Support incident investigations and ensure appropriate corrective actions are implemented.
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Maintain safe working practices across inventory control and audit activities.
Key Performance Indicators
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Stock accuracy percentage.
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Inventory variance and shrinkage performance.
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Cycle count completion and compliance rates.
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Operational audit scores.
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Process compliance measures.
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Customer quality metrics.
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Damaged stock performance.
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Continuous improvement delivery.
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Health and safety performance.
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Team engagement and retention.
Qualifications
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Significant experience within inventory control, stock management or quality assurance functions in a fast-paced warehouse, logistics or distribution environment.
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Previous experience managing teams within a large-scale distribution operation.
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Strong knowledge of warehouse management systems and inventory management principles.
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Demonstrable experience in root cause analysis, audit management and continuous improvement methodologies.
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Excellent analytical and data interpretation skills.
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Strong stakeholder management and communication abilities.
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Experience leading change and implementing process improvements.
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Advanced Microsoft Excel and reporting capability.
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Knowledge of quality management principles and operational compliance frameworks.
Personal Attributes
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Highly organised with exceptional attention to detail.
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Commercially aware with a strong customer focus.
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Proactive problem-solver who challenges inefficiencies.
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Resilient and capable of operating in a fast-paced environment.
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Credible and influential leader able to work across all operational levels.
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Passionate about continuous improvement and operational excellence.
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Committed to maintaining the highest standards of inventory integrity and quality performance.
Additional Information
Along with your benefits package we also offer a wide range of perks for our colleagues:
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew
Employee Welfare
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
