Are you passionate about property and delivering exceptional customer service? Looking for an exciting new challenge in 2026?
Kivells is seeking a motivated and organised individual with office-based experience to join our busy and successful Lettings team. This varied role offers the opportunity to build strong relationships with landlords and tenants, while gaining hands-on experience across all aspects of residential lettings. From administrative duties and property inspections to accompanying viewings and coordinating maintenance, no two days are the same.
About Us
Established in 1885, Kivells is a respected independent firm with a long-standing reputation for delivering outstanding service across Devon and Cornwall. We specialise in the sale and letting of a diverse range of properties, from charming cottages and family homes to farms, rural estates and country houses.
Our commitment to professionalism, local expertise and customer care is at the heart of everything we do.
The Role
We are looking for a Part-Time Lettings Administrator to join our Launceston office, with occasional cover required across our other Devon and Cornwall branches.
The successful candidate will be enthusiastic, proactive and highly organised, with the ability to manage a varied workload and work effectively on their own initiative. This is an excellent opportunity to develop your property career within a supportive and experienced team.
About You
You will be:
- Professional, personable and confident when dealing with clients
- Highly organised with excellent attention to detail
- A strong communicator, both in person and over the telephone
- Competent in Microsoft Office applications
- Experienced in an administrative or office-based role
- Able to work effectively in a fast-paced environment
Previous estate agency or lettings experience would be advantageous, and ARLA qualifications are welcomed, although neither is essential as full training will be provided. A full UK driving licence and access to your own vehicle are essential.
Key Responsibilities
Responsibilities will include, but are not limited to:
- Meeting and welcoming clients, landlords and tenants
- Managing incoming and outgoing telephone calls
- Arranging and coordinating property viewings
- Acting as a point of contact for tenant enquiries and issues
- Liaising with landlords regarding tenancy matters
- Organising maintenance and repair works
- Preparing inventories and undertaking related administration
- Producing property particulars, window displays and marketing mailshots
- Maintaining accurate records on the company database
- Managing diaries, appointments and valuations
- Ensuring compliance with current lettings legislation
- Administering Right to Rent and Anti-Money Laundering checks
- Maintaining effective administrative systems and procedures
- Providing administrative support to the Residential Sales Department as required
This is a fantastic opportunity for someone looking to strengthen their existing skills while gaining valuable experience within a well-established and respected property firm.
Working Hours
- Minimum of 20 hours per week (approximately three days)
- Flexible working pattern available by agreement
- Preference for availability on Fridays and alternate Saturday mornings (8:45am to 12:00 noon)
Closing Date: Friday 21 August 2026
We reserve the right to close this vacancy early should we receive a high volume of suitable applications.
Benefits:
Ability to commute/relocate:
- Launceston, Cornwall: reliably commute or plan to relocate before starting work (required)
Experience:
- Lettings: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
