The Programme Lead is accountable for end-to-end planning, coordination and delivery of the content operations programme. The role owns the integrated roadmap across DX content workstreams, ensuring all activity is aligned to fixed website and vehicle launch dates while maintaining delivery quality, governance discipline and cross-functional control.
Key Responsibilities:
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Own the overall content programme plan and maintain the integrated roadmap across UX, content, configurator, development and market activity.
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Manage delivery against fixed website and vehicle launch milestones, ensuring all workstreams remain on track.
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Run programme governance routines, including RAID management, status reporting, dependency tracking and escalation management.
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Maintain the master launch calendar covering website launches, vehicle launches and key readiness milestones.
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Define and oversee cut-over plans, launch sequencing and hypercare arrangements for each major release.
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Coordinate cross-stream and cross-market activity in the run-up to launch dates, ensuring clear ownership and timely execution.
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Lead readiness assessments and go/no-go decision forums, ensuring risks, blockers and mitigations are clearly understood.
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Work closely with functional leads to resolve issues, manage interdependencies and protect delivery quality.
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Drive post-launch review activity and embed lessons learned into future launch planning.
Requirements
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Strong programme leadership experience in large, cross-functional digital or content operations environments.
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Proven ability to manage integrated plans across multiple workstreams with fixed delivery dates.
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Strong governance capability, including RAID management, decision tracking and executive reporting.
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Experience supporting website launches and product or vehicle launch cycles.
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Experience working in multi-market or international delivery environments.
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Knowledge of content operations, localisation or market engagement models.
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Experience coordinating complex launches, releases or transformation milestones involving multiple stakeholders.
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Excellent stakeholder management skills, with the ability to influence senior leaders, delivery teams and market representatives.
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Strong organisational skills with the ability to balance strategic oversight and operational detail.
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Sound judgement in risk assessment, issue resolution and go/no-go decision support.
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Clear communication skills, both written and verbal, with the ability to drive alignment across distributed teams.
Desirable skills:
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Experience working across digital content, UX and product configuration programmes.
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Familiarity with hypercare planning, cut-over management and launch readiness frameworks.
Benefits
Work’s a treat!
Perks at ITG — alongside a competitive salary, here's what you can look forward to:
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Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
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Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
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Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
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Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
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Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
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Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.
What next? Like what you see? Drop us your application and someone from our team will be in touch.
We Value Diversity
We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.
ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.
What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
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