Job Summary
We are seeking a dynamic and friendly Receptionist to be the welcoming face of the world famous Mermaid Inn. In this vital role, you will manage front desk operations, handle incoming calls, welcome guests from all over the world and provide exceptional administrative support to ensure smooth daily functions. Your positive attitude and organizational skills will help create a welcoming environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a very busy workplace.
The role is for 37.5 Hours a week and includes Evening and Weekend Work.
Responsibilities
- Greet visitors warmly and direct them appropriately, ensuring a positive first impression.
- Answer incoming phone calls with professionalism and courtesy, directing inquiries efficiently.
- Manage front desk operations, including scheduling appointments and maintaining visitor logs.
- Perform data entry tasks accurately using Microsoft Office applications, google and a variety of booking systems.
- Handle incoming and outgoing mail, packages, and deliveries promptly.
- Maintain organized records of office supplies, appointments, and administrative documents.
- Support clerical duties such as filing, photocopying, and preparing correspondence to assist team members.
Qualifications
- Prior office experience demonstrating familiarity with administrative tasks and front desk responsibilities.
- Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and basic data entry.
- Excellent phone etiquette with the ability to communicate clearly and professionally.
- Demonstrated organizational skills with attention to detail in managing multiple tasks efficiently.
- Typing speed of at least 40 words per minute for effective document handling.
- Experience with clerical work such as filing, record keeping, and managing office supplies.
Join us in creating a welcoming environment where professionalism meets enthusiasm! This role is perfect for motivated individuals eager to grow their administrative skills while making a meaningful impact every day.
Pay: From £26,000.00 per year
Benefits:
Work Location: In person
