At Rubix, our InSite teams are based directly on-site with our customers, playing a critical role in managing and optimising the industrial supply chain. We ensure the right engineering components, MRO products, and services are always on hand, helping reduce downtime, improve efficiency, and keep industry running smoothly.
We’re not engineers on the tools, we’re trusted supply chain experts who support operational success from within. Our presence on-site allows us to build strong, trusted partnerships and deliver tailored, data-driven solutions that add value where it matters most — at the heart of our customers' operations!
If you enjoy solving problems, working in an inclusive team environment and making a meaningful impact, you’ll find your place with us, because we believe diverse perspectives help us build better solutions, together.
Job Location: National - Manchester/Leeds/Sheffield ideal locations
About the Role:
Responsible for the delivery of operational, commercial and service excellence across a defined set of contracts.
From contract award, placing Rubix in the best position to succeed, working in collaboration with the new business, operational excellence and implementation teams.
Responsible for ensuring each InSite is operating to the Rubix standard and audited through the relevant procedures. Such commitment to be evidenced through site visits, customer meetings and regional level discussions
Responsible for delivering the Auditing Action Plan for each InSite Location (as created by the Operational Excellence Lead) and sharing monthly updates with the customer as part of the Monthly Service Review
Responsible for InSite Stakeholder management through KPI attendance, regular Customer interactions and Auditing Pulse Survey Completion
Responsible for driving regionally lead Employee Engagement messages and initiatives
Commercial responsibility for the budget, leadership of Workstream Initiatives to support revenue generation, identification and delivery of commercial betterment (SOW, margin enhancement)
Primary point of contact for issue escalation outside of InSite
Risk prevention management via oversight of team and contract performance
Supporting contract renegotiations and demonstrating continuous improvement to support the Rubix partnership
A positive role model for, and leader of their team, ensuring that reporting team members have clearly defined roles and objectives, are fully trained in the supporting resources required to fulfil their role and are motivated to achieve the required standards of performance.
Working Hours:
Mon - Fri: 08.00am - 17.00pm
Total Hours: 40
Breaks: 60 mins
Key Skills, Experience & Requirements:
Experience of managing high performance team
Strong team player with a desire to support the delivery of common business goals
Sets and maintains high standards of work, experienced in the management and delivery of operational excellence
Monitors performance against deadlines and milestones
Strong leadership skills with a proven ability to inspire and motivate a team
Communication and inter-personal skills, including written, oral and presentational
Focuses on customer needs and satisfaction
Innovative
Listens, consults others and communicates proactively
Rubix UK has a commitment to doing things differently for our colleagues and customers.
Today, Rubix Group is the clear market leader with a presence in 23 markets and sales of €3.15bn in 2023. Our customers include some of the biggest names in manufacturing, the SMEs that form the backbone of industry and everything in-between.
More than a mover of boxes, we use our specialist knowledge and technical expertise to deliver products and services that keep production lines moving.
Right now, across Europe there are 9,000 of us and counting. We’ve disrupted and we have grown, but we’re not finished yet.
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