Administrative Assistant
BGG Garden and Tree Care Ltd
Job Title: Administrative Assistant
Location: BGG Garden and Tree Care Ltd – office based role near Faringdon
Job Type: Full-Time – 40 hours per week – Monday to Friday
Salary: Competitive, dependent on experience
About Us
BGG Garden and Tree Care Ltd is a professional grounds maintenance, arboricultural, and vegetation management company providing services to local authorities, housing associations, commercial clients, and private customers. We pride ourselves on delivering high-quality, reliable, and safe services across all aspects of grounds maintenance, tree care, and highways vegetation management.
Role Overview
We are looking for a highly organised, proactive, and reliable Administrative Assistant to join our growing team. This is a key role within the business, providing administrative support across operations, health and safety, staff training, customer service, and compliance.
The successful candidate will become an integral part of the company, helping ensure works are delivered safely, efficiently, and to the highest standards.
Key Responsibilities
General Administration
- Timely co-ordination of incoming calls, emails and enquiries to appropriate staff with a professional and friendly manner.
- Maintain data, informationand electronic records on company management systems. Assist with quote creating and liaising with customers to schedule work.
Order Processing & Client Support
- Process and manage log/firewood orders and enquiries ensuring databases and order records are accurate.
- Communication with clients and customers as appropriate such as scheduling queries.
Job Pack Creation & Operational Support
- reparation and issue of job packs, risk assessments, site documentation, permits, and work instructions. Liaise with local authorities, utility providers, and clients regarding permissions, applications, and scheduling requirements.
Staff & Training Records
- Maintain employee files and personnel records as well as ensure training and qualification records are kept up to date whilst monitoring expiry dates for licences, and medicals.
- Schedule training courses and refresher certifications. Support onboarding of new employees and maintain induction records.
Health & Safety Administration
- Maintain health and safety records and compliance documentation. Assist with accident, near-miss, and incident reporting records. Support the implementation and administration of company health and safety procedures.
Essential Skills & Experience
- Previous experience in an administrative or office support role.
- Excellent communication, organisational and document management skills.
- Strong attention to detail and accuracy.
- Proficient in Microsoft Office, particularly Word, Excel, and Outlook.
- Confident communicator with good telephone and email etiquette.
- Ability to manage multiple tasks, prioritise and work under pressure.
- Professional, proactive and flexible approach to work.
Desirable Experience
- Experience working within construction, arboriculture, highways, grounds maintenance, or a similar operational industry.
- Knowledge of health and safety administration and compliance documentation.
- Experience preparing job packs.
- Familiarity with training and competency record management.
- Experience using scheduling, CRM, or works management systems.
What We Offer
- Competitive salary based on experience.
- Company pension.
- Training and development opportunities.
- Supportive and friendly working environment.
- Opportunity to progress within a growing company.
- 28 days holiday (including bank holidays)
Pay: £27,500.00-£35,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
