RPS Homeserve+ are a plumbing and heating company based near Carnforth, Lancashire. A position has come available in our Heating Maintenance Department which provides gas service and breakdown cover for social housing contracts and private customers.
Main Purpose of Job:
Responsible for providing an efficient and courteous service, ensuring that the company’s image is enhanced at all times
Key Tasks and Responsibilities:
· To send weekly service/survey appointment letters
· To enter appointments onto Construct our in house computer system
· To accurately update service/installation spreadsheets
· To reappoint missed appointments
· To order parts where required, raise purchase order and arrange return visit
· To update 3rd party computer systems
· Manage diary for Heating Maintenance engineers/installers
· Responsible for weekly updates to Customer
· To be fully conversant with all functions of telephone and computer system
· To provide an efficient, courteous and professional approach to all telephone callers and contacts
· To assist where necessary other departments as required in line with your duties, as directed by Heating Maintenance Manager
· Adhoc duties
Key Attributes:
· Good organisational skills
· Approachable, supportive and tenacious
· To be able to work as part of a team
· Well educated and computer literate
· Ability to maintain a professional attitude with staff at all levels
Due to the location of the office the applicant would need use of a vehicle as there is no public transport nearby.
Job Types: Full-time, Permanent
Pay: £26,436.80 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
