Leeds Bradford Airport
Location: Leeds, LS16 9JJ, United Kingdom
Address: Leeds Road
INDHP
We have an exciting new vacancy for a Front of House Manager to join our team at The Britannia Leeds Bradford Airport Hotel, a 137-room hotel with a prime location just 3 miles from the airport. Enjoy stunning views of the surrounding area from our hotel, which is nestled in 3 acres of landscaped grounds.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Auto enrolment pension scheme
Your duties will include:
- Running our busy reception desk in a professional manner with customer service at the forefront
- Managing and training the front office team
- Maximising revenue and minimising loss within the Department
- Ensuring all monies, floats and accounts are managed effectively
- Supporting other departments and being part of the Duty Manager Rota
- Operationally be involved with checking guests in and out
The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera would be advantageous.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Application question(s):
- Do you have previous experience working as a receptionist or reception manager
- Are you able to work a flexible shift pattern, including weekends, on a 5 days out of 7 rota basis?
- Do you have previous experience managing and leading a team?
Work authorisation:
- United Kingdom (required)
Work Location: In person
