Company Overview
Phoenix Gas Services is a well-established, family-run company dedicated to providing comprehensive heating solutions, including renewable energy alternatives. With a strong focus on sustainability and community engagement, we pride ourselves on delivering quality service and fostering lasting relationships with our customers and local communities.
Role: Solar PV / Air Source Heat Pump Surveyor
Location: Derby / Nottingham and surrounding areas
Salary: £35,000 – £40,000 per annum
Employment: Full-time
We are looking for an experienced Decarbonisation Surveyor to join our growing team, ideally based in the Derby or Nottingham area, with a willingness to travel for work within approximately one hour of either location.
The successful candidate will be responsible for carrying out residential and/or commercial surveys to assess properties for Air Source Heat Pump (ASHP) and solar PV installations, ensuring that proposed measures are technically suitable and meet the required standards.
Key responsibilities
- Carry out property surveys and assessments for ASHP and solar PV installations.
- Assess properties for suitability, including existing heating systems, electrical infrastructure, insulation and other relevant factors.
- Produce accurate survey information and recommendations for proposed decarbonisation measures.
- Identify any potential installation issues or constraints.
- Liaise with customers, installers and internal teams to ensure surveys are completed accurately and efficiently.
- Maintain accurate records and ensure all survey documentation is completed to a high standard.
- Keep up to date with relevant industry standards, regulations and best practice.
About you
We are looking for someone with previous experience in decarbonisation, renewable energy or building surveying, particularly experience surveying properties for ASHP and/or solar PV.
You will ideally have:
- Previous practical experience carrying out ASHP and/or solar surveys.
- Good knowledge of residential properties, heating systems and/or renewable technologies.
- Strong attention to detail and the ability to produce accurate survey reports.
- Excellent communication and customer-facing skills.
- The ability to work independently and manage your own workload.
- A full UK driving licence and willingness to travel within the required area.
- Relevant qualifications or industry experience would be advantageous.
Operational Efficiency & Productivity
- Survey Completion Rate: Number of property surveys completed per week/month versus the scheduled target.
- Turnaround Time: Average time taken from the initial survey appointment to the submission of the final, quality-checked report to the installation team.
- Site Visit Efficiency: Average number of surveys completed per day, accounting for travel time across the Derby/Nottingham area.
Quality & Technical Accuracy
- First-Time Fix/Right-First-Time Accuracy: Percentage of survey reports that require zero revisions or additional site visits due to missing or inaccurate technical data (e.g., missed heat loss calculations, incorrect electrical infrastructure assessment).
- Technical Compliance Rate: 100% adherence to current industry standards and regulations for ASHP and solar PV installations, as verified by post-survey quality audits.
- Issue Identification Rate: Success rate in identifying critical installation constraints during the survey phase, preventing costly "failed installations" after the team arrives on-site.
Customer & Stakeholder Satisfaction
- Customer Satisfaction Score (CSAT): Feedback score from customers regarding the surveyor's professionalism, clarity of communication, and the experience during the site visit.
- Internal Stakeholder Feedback: Periodic ratings from the installation teams on the quality, detail, and usability of the handover information provided by the surveyor.
Professional Development
- Certification/Training Currency: Completion of ongoing training or professional development modules to maintain up-to-date knowledge of evolving decarbonisation technologies and building regulations.
What we offer
- £35,000 – £40,000 salary, depending on experience.
- Full-time position with a growing company.
- Opportunity to work within the expanding decarbonisation and renewable energy sector.
- Varied role involving both technical surveying and customer interaction.
- Career development opportunities.
If you have experience surveying properties for ASHP, solar PV or wider decarbonisation measures and are based in or around Derby, Nottingham or within approximately an hour's travel, we'd be keen to hear from you.
Pay: £35,000.00-£40,000.00 per year
Work Location: In person
