Job Advert
A Finance Assistant role in social housing is a chance to use your financial skills to make a real difference. Each day brings variety — from processing purchase ledger transactions and preparing multi‑department invoices to supporting tenants by posting rent payments and resolving financial queries with care. You’ll be a key point of contact for colleagues and customers, offering guidance on purchase orders, payments and benefits while ensuring every interaction is recorded accurately.
You’ll also help keep our financial operations running smoothly through diligent data entry, investigating discrepancies, and assisting departments with invoice matching. To succeed, you’ll bring strong attention to detail, confidence with IT systems like Excel, and a commitment to excellent customer service. Resilience and adaptability are essential in this fast‑paced, rewarding sector.
As a Finance Assistant, a typical day might include:
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The processing of purchase ledger transactions in an accurate, timely and efficient manner, ensuring compliance with regulations
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Preparation and processing of invoices for multi-department journal/import
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The posting of all monies received for rent through housing benefit and direct debits to customer accounts in our systems
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The reconciliation of supplier statements/accounts, investigate and resolve any discrepancies
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Communicate with clients and vendors regarding financial queries, and address any urgent queries in a timely manner
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First line of support for internal customers in relation to purchase order raising, GRN and matching to invoices
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Review and resolve outstanding PO’s and goods received not yet invoiced
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Support the finance team in financial data entry and maintenance of records
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Being the first point of contact for payment and benefit enquiries, and ensuring accurate recording of conversations in our customer relationship management system
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Any other duties, consistent with the above, that may be required from time to time
Some of the experience/skills we need to consider you:
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Some knowledge of financial and management accounting
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Evidence of a great customer service ethos, with experience of dealing with a wide range of customers, suppliers and other external agencies
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Attention to detail and accuracy, and complete all tasks to a high standard
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Experience of using IT systems including Microsoft Office, in particular Excel
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Resilience. Working in social housing is a challenging but rewarding career, you’ll be helping to bring real change to our customer’s lives
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Motivated, adaptable, determined and able to work on your own initiative to resolve problems
What will make you stand out from the crowd:
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An appreciation of the social housing sector
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AAT qualified, or working towards would be ideal but not essential
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An organised individual who is capable of planning and monitoring varied workloads, with the ability to work to deadlines
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Comfortable working in a busy office environment
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Willing to learn and adapt to new tasks and challenges
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You’ll be adept at change, having got hands on experience living and breathing new ways of working
Being part of the Acis team, you’ll get:
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Generous holiday entitlement – 25 days annual leave rising by 1 per year to a max of 30 plus bank holidays
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Pension contributions up to 10%
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The opportunity to undertake professional training, funded by us.
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One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
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Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
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Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
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Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
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Long service awards for our loyal employees
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Cycle to work scheme
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Employee Assistance Programme to give you confidential advice and support, when you need it
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Professional membership subscription to support your continuous professional development
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Death in service benefit as part of our pension scheme
As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.
Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need
