The successful candidate will be responsible for identifying, sourcing and supplying parts efficiently, ensuring excellent customer service while maintaining accurate stock control and inventory management.
- Identify and supply the correct spare and replacement parts for customers and workshop technicians.
- Interpret parts catalogues, manuals and electronic systems to accurately identify required parts.
- Assist customers and workshop personnel with parts enquiries in person, via telephone and email.
- Process parts orders promptly and accurately, ensuring customer requirements are met within agreed timeframes.
- Handle sales transactions and process customer payments, ensuring all relevant documentation and order references are obtained.
- Receive and book stock into the system accurately, ensuring inventory records remain up to date.
- Store incoming parts correctly and maintain an organised and efficient parts department.
- Carry out regular stock checks and support inventory control activities.
- Maintain accurate records relating to tools and equipment, including issuing, returns and condition checks.
- Conduct periodic tool audits to ensure all equipment is accounted for and maintained appropriately.
- Support the wider business by delivering high levels of customer service and operational efficiency.
- Assist with housekeeping duties to ensure a clean, safe and organised working environment.
- Previous experience working as a Parts Advisor, Parts Coordinator or within a similar parts and inventory role.
- Strong knowledge of parts identification and ordering processes.
- Experience using parts catalogues, inventory systems and stock management software.
- Excellent customer service and communication skills.
- Strong attention to detail with the ability to accurately process orders and stock movements.
- Good organisational and time management skills.
- Ability to work effectively in a fast-paced environment.
- Competent IT skills and experience working with computerised systems.
- Willingness to undertake manual handling duties as part of the role.
- Forklift licence or experience operating a forklift.
- Experience within the construction, agricultural, automotive, engineering or heavy equipment sectors.
- Competitive salary of circa £30,000 per annum.
- Stable, full-time permanent position.
- Monday to Friday working hours with no weekend requirement.
- Ongoing training and development opportunities.
- Opportunity to join a well-established and growing organisation.
- Supportive team environment with opportunities for career progression.
Belfast Full-Time | Permanent £30,000 per annum (circa) Monday to Friday, 7:45am - 5:15pm
Please send CV via the link
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Brook Street NMR is acting as an Employment Agency in relation to this vacancy.