Overview:
We are seeking an experienced Senior Business Analyst to supporting complex payments, banking and technology transformation initiatives. This role requires a hands-on Business Analyst who can confidently bridge the gap between business and technology teams, drive complex change initiatives and work effectively within Agile delivery environments. You will collaborate with a wide range of stakeholders, contribute to strategic programmes and help shape innovative solutions that deliver measurable business value.
Responsibilities:
- Lead business analysis activities across complex payments and technology transformation initiatives.
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Elicit, analyse and document business requirements, user stories and acceptance criteria to support Agile delivery teams.
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Facilitate workshops and collaborate with business, technical and third-party stakeholders to drive solution design and process improvement.
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Support strategic programmes including payment platform migrations, banking and payment provider integrations, payment processing enhancements, card payment capabilities and service expansion initiatives.
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Analyse current and future-state processes, identify opportunities for optimisation and contribute to delivering value-driven solutions.
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Communicate complex business and technical concepts clearly to both technical and non-technical audiences.
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Build strong stakeholder relationships, manage challenging discussions and represent the business in engagements with external partners and suppliers.
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Contribute to successful project delivery through effective management of priorities, risks, dependencies and requirements throughout the project lifecycle.
Essential skills:
- Strong stakeholder management, workshop facilitation and communication skills.
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Excellent analytical and problem-solving abilities.
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Ability to influence stakeholders and work effectively across business, technical and third-party teams.
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Self-motivated, proactive and able to manage competing priorities in a fast-paced environment.
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Ability to communicate complex concepts clearly to both technical and non-technical audiences.
Experience:
- Proven experience as a Business Analyst delivering complex technology-focused projects.
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Strong technical delivery experience with the ability to understand integrations, systems and business processes.
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Experience working within Agile delivery environments.
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Proven ability to write and refine user stories and requirements for technical delivery teams.
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Payments industry experience, including BACS, Faster Payments, CHAPS or card payments.
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Financial Services or Banking experience.
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Experience with payment platform migrations or banking integrations.
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Knowledge of SAP or ERP platforms.
Benefits:
- Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
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We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
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Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
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Competitive company benefits
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Always working as one team, our people are not afraid to think big and challenge the status quo
As a Disability Confident Committed Employer we have committed to:-
Ensure our recruitment process is inclusive and accessible
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Communicating and promoting vacancies
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Offering an interview to disabled people who meet the minimum criteria for the job
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Anticipating and providing reasonable adjustments as required
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Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people
“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.
We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
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